Lashunda Phillips
Roseville,CA
Summary
Patient-focused Registered Nurse/Nurse Practitioner Leader with 18+ years of combined experience providing acute care, wellness exams and chronic disease management for diverse and challenging populations. Expertise in leading interdisciplinary teams within fast-paced ambulatory and hospital environments. Well-versed in planning and directing daily functions and improving delivery of patient care. Excellent communicator to align nursing services with patient needs.
Overview
18
18
years of professional experience
Work History
Area Medical Lead - NP
SeniorDoc
12.2023 - Current
- Completed accurate diagnostic evaluations using advanced physical assessment skills coupled with critical thinking abilities grounded in clinical expertise.
- Participated in interdisciplinary rounds to discuss patient progress and challenges, collaborating with team members in the development of tailored interventions for individual cases.
- Streamlined the referral process for patients requiring additional services or resources such as home health support or durable medical equipment.
- Coordinated post-discharge follow-up appointments with primary care providers or specialists to ensure continuity of care after leaving the hospital.
- Managed a patient volume of 200-250/month in the post acute environment (SNF, sub-acute, IRF, long-term, ALF/Memory care)
- Provided medical services and care to patients with chronic and acute conditions.
ICU Nurse Manager
Commonspirit
08.2023 - 04.2024
- Educated new ICU nurses through preceptorship programs designed for orientation into intensive care setting
- Implemented evidence-based nursing practices to optimize patient outcomes in high-acuity settings
- Led process improvement initiatives aimed at enhancing efficiency within clinical environment and patient outcomes
- Improving patient satisfaction from 36% to 52% in 6 months
- Addressed patient concerns and facilitated communication between patients, families, and medical staff
- Served as mentor for junior nurses, providing guidance and support in their professional development
- Coordinated scheduling for 45 nursing staff to ensure optimal coverage during all shifts
- Reviewed incident reports involving patient care issues, conducting investigations, working alongside the quality team
- Managed daily operations of ICU nursing unit, ensuring quality patient care
- Provided ongoing training and educational opportunities for nursing staff to enhance their knowledge base
- Oversaw recruitment, hiring, and orientation of new nursing staff members.
Chief Nursing Officer
Sacramento Rehabilitation Hospital
10.2022 - 06.2023
- Determined most effective strategies to serve patients through in-depth analyses of patients and current situations
- Met coverage demands while controlling labor costs with well-organized and efficient schedules
- Reduced turnover and increased job satisfaction with positive employee engagement and retention strategies.
- Supervised staff of 47 registered nurses, and 38 patient care technicians.
- Served as a liaison between nursing staff, physicians, administration, and other stakeholders for effective communication and collaboration.
- Ensured compliance with regulatory requirements through regular audits, policy updates, and ongoing education for staff members.
- Managed budgets, ensuring cost-effective use of resources without compromising patient care quality or employee satisfaction.
Family Nurse Practitioner
ACN Medical Group
03.2019 - 11.2022
- Completed physical assessments of patients via face-to-face and remote approaches
- Completed accurate diagnostic evaluations using advanced physical assessment skills coupled with critical thinking abilities grounded in clinical expertise.
- Participated in interdisciplinary rounds to discuss patient progress and challenges, collaborating with team members in the development of tailored interventions for individual cases.
- Streamlined the referral process for patients requiring additional services or resources such as home health support or durable medical equipment.
- Coordinated post-discharge follow-up appointments with primary care providers or specialists to ensure continuity of care after leaving the hospital.
- Managed a patient volume of 350-400/month in the post acute environment (SNF, sub-acute, IRF, long-term, ALF/Memory care)
- Provided medical services and care to patients with chronic and acute conditions.
Director of Post-Acute Services - NP
Octiva Healthcare
02.2021 - 09.2022
- Oversaw the Bridge Program with Octiva Healthcare, servicing underserved patients discharged from San Jose Regional Medical Center back into the community
- Implemented community-based health promotion and disease prevention programs targeting vulnerable populations
- Established and maintained collaborative relationships with local service providers and community organizations to enhance client access to needed resources
- Intervened in crisis situations with patients, remaining calm and professional to maintain control
- Scheduled follow-up visits with patients to monitor progress
- Referred clients to appropriate support services such as housing assistance, job training programs, and legal aid
- Completed patient psychosocial and individualized treatment plan within required time frame
- Completed transitional assessments of patients via remote approaches
- Managed patient load of up to 25-30 call per day.
Lead Clinician/Clinician Director - NP
CarbonHealth
01.2018 - 06.2020
- Completed up to 25 patients/day performing physical assessments of patients via face-to-face and remote approaches
- Educated patients on disease prevention and health maintenance, providing informational handouts or referrals to learning resources
- Utilized Carbon EHR management software to maintain patient records
- Ordered performed, and interpreted diagnostic tests such as X-rays, blood work, and EKGs
- Performed minor procedures such as suturing lacerations, incisions and drainage of abscesses, or administering joint injections.
- Increased staff retention by promoting a positive work culture focused on collaboration and continuous learning.
- Mentored junior clinicians, providing guidance in best practices and professional development opportunities.
Lead Clinician - NP
TeamHealth
09.2016 - 06.2019
- Provided appropriate care for patients in the following age groups: Pediatric, Adult, Young Adult, and Geriatric. Seeing up to 25+ patient daily.
- Ordered performed, and interpreted diagnostic tests such as X-rays, blood work, and EKGs
- Ordered and interpreted diagnostic tests to develop and implement treatment plans.
- Streamlined clinic operations with effective communication between providers, support staff, and administration.
- Promoted health, reduced risk factors, and help prevent diseases with proper patient education.
- Developed quality improvement initiatives aimed at enhancing patient safety within the urgent care clinic environment.
- Implemented a triage system within the clinic to efficiently prioritize patient care based on severity of symptoms and medical needs.
- Reduced urgent care wait times through efficient assessment, diagnosis, and treatment of patients with acute illnesses and injuries.
- Served as a preceptor for new Family Nurse Practitioners entering the field of urgent care medicine, sharing knowledge and expertise to facilitate smooth transitions into practice.
- Performed minor procedures such as suturing, wound care, and splinting when required for urgent care patients.
Emergency Nurse Practitioner
CEP America
10.2016 - 06.2017
- Maintained accurate documentation of patient assessments, interventions, and outcomes to ensure proper continuity of care across shifts.
- Collaborated with multidisciplinary teams to ensure seamless coordination of patient care and treatment plans.
- Demonstrated adaptability while providing care for diverse patient populations, including pediatrics, geriatrics, and those with varying cultural backgrounds.
- Streamlined emergency department processes through strong communication skills and collaboration with fellow healthcare professionals.
- Enhanced patient care by efficiently assessing, diagnosing, and treating medical emergencies.
- Performed advanced procedures such as suturing or intubation when required, further expediting the treatment process for critically ill patients.
- Ordered and interpreted diagnostic tests to develop and implement treatment plans.
- Appropriately diagnosed and treated variety of diseases and injuries through careful questioning and assessment of patient symptoms.
- Prescribed appropriate pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients.
Hospitalist Nurse Practitioner
Texas Health Physicians Group
09.2014 - 08.2016
- Completed accurate diagnostic evaluations using advanced physical assessment skills coupled with critical thinking abilities grounded in clinical expertise.
- Participated in interdisciplinary rounds to discuss patient progress and challenges, collaborating with team members in the development of tailored interventions for individual cases.
- Streamlined the referral process for patients requiring additional services or resources such as home health support or durable medical equipment.
- Coordinated post-discharge follow-up appointments with primary care providers or specialists to ensure continuity of care after leaving the hospital.
- Managed a patient volume of 350-400/month in the post acute environment (SNF, sub-acute, IRF, long-term)
- Provided medical services and care to patients with chronic and acute conditions.
Education
Doctor of Nursing Practice (D.N.P.) - Healthcare Systems Leadership
Chamberlain College of Nursing
04.2022
Master of Science (M.S.) - Advance Practice - FNP
The University of Texas at Tyler
08.2014
Bachelor of Science (B.S.) - Nursing
Chamberlain College of Nursing
06.2009
Associate in Science (A.S.) - Nursing
El Centro College
05.2006
Skills
Suturing Techniques
Patient Examination
EKG Interpretation
Diagnosis and treatment
Health Promotion
Preventive Care
Healthcare management
Emergency care expertise
Chronic Disease Management
Intravenous therapy
Acute illness treatment
Collaborative Teamwork
Priorexperience
- Urgent Care Nurse Practitioner, One Medical Inc., 2014-2016
- Administrative Nursing Supervisor, Methodist Health System, 2012 - 2014
- Administrative Nursing Supervisor, Baylor Institute Rehab, 2010 - 2012
- Sr. Training Enabled Nurse (Case Management), Optum Health, 2011 - 2012
- Triage Nurse, Cardiovascular Clinical Consultants, 2009-2011
- Preop/PACU Nurse, MetroCrest Orthopedics, 2008 - 2009
- ED Nurse, Baylor Plano Heart Hospital, 2006 - 2008
Licensescertificationsawards
- California RN License #809327 - Current
- California NP License - #95004559 - Current
- CA DEA License - Current
- BLS (AHA) - Expire 2024
- PALS (AHA) - Expire 2024
- ACLS (AHA) - Expire 2024
- Nurse Executive, Advanced Certification (NEA-BC) - Expire 2028
References
Reference available upon request.
Timeline
Area Medical Lead - NP
SeniorDoc
12.2023 - Current
ICU Nurse Manager
Commonspirit
08.2023 - 04.2024
Chief Nursing Officer
Sacramento Rehabilitation Hospital
10.2022 - 06.2023
Director of Post-Acute Services - NP
Octiva Healthcare
02.2021 - 09.2022
Family Nurse Practitioner
ACN Medical Group
03.2019 - 11.2022
Lead Clinician/Clinician Director - NP
CarbonHealth
01.2018 - 06.2020
Emergency Nurse Practitioner
CEP America
10.2016 - 06.2017
Lead Clinician - NP
TeamHealth
09.2016 - 06.2019
Hospitalist Nurse Practitioner
Texas Health Physicians Group
09.2014 - 08.2016
Doctor of Nursing Practice (D.N.P.) - Healthcare Systems Leadership
Chamberlain College of Nursing
Master of Science (M.S.) - Advance Practice - FNP
The University of Texas at Tyler
Bachelor of Science (B.S.) - Nursing
Chamberlain College of Nursing
Associate in Science (A.S.) - Nursing
El Centro College
Similar Profiles
Bianca Pugeda, MSN, FNP-C, PCCNBianca Pugeda, MSN, FNP-C, PCCN
Family Practice Nurse Practitioner at SeniorDocFamily Practice Nurse Practitioner at SeniorDoc
Cameron PembrokeCameron Pembroke
District Manager at Kohls Department StoreDistrict Manager at Kohls Department Store
Michael J Dorety JrMichael J Dorety Jr
Electrical Sales Associate at Home DepotElectrical Sales Associate at Home Depot
Christian HoneycuttChristian Honeycutt
HVAC Installer at Bell Brothers Heating And Air ConditioningHVAC Installer at Bell Brothers Heating And Air Conditioning
Ryan BrownRyan Brown
Pool Technician at Sierra Pool and SpaPool Technician at Sierra Pool and Spa