Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lashunda QUICK

Charlotte,NC

Summary

Dynamic and detail-oriented professional with extensive experience as a Receptionist Administrator. Proven ability in reception management and file organization, enhancing office efficiency. Skilled in multi-line phone operation and adept at resolving customer inquiries, ensuring a welcoming environment while maintaining accurate documentation.

Experienced with handling diverse administrative duties and front-office management. Utilizes strong organizational abilities to maintain orderly and efficient office environments. Knowledge of effective communication techniques ensures positive interactions with clients and staff.

Professional administrative specialist with comprehensive background in delivering efficient office support and customer service. Known for reliability and ability to adapt to changing needs, ensuring smooth office operations. Possesses strong organizational skills and collaborative mindset that fosters positive team environment.

Overview

15
15
years of professional experience

Work History

Receptionist Administrator

Eugene Massie Trucking
10.2023 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.

Receptionist

E.F. Lombardi
02.2019 - 09.2023


  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Warehouse Administrator

D & L PARTS
11.2010 - 12.2018
  • Managed daily warehouse operations, ensuring adherence to safety regulations and maintaining a clean work environment.
  • Conducted regular audits of warehouse inventory to maintain accuracy and prevent discrepancies in stock levels.
  • Maintained accurate records of incoming shipments, ensuring proper documentation for customs compliance purposes when necessary.

Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Education

Myers Park High School
Charlotte, NC
06-2000

Skills

  • Reception management
  • File organization
  • Multi-line phone operation
  • Appointment setting
  • Mail handling
  • Document scanning and digitization

Timeline

Receptionist Administrator

Eugene Massie Trucking
10.2023 - Current

Receptionist

E.F. Lombardi
02.2019 - 09.2023

Warehouse Administrator

D & L PARTS
11.2010 - 12.2018

Myers Park High School
Lashunda QUICK