Lashundra Westmoreland
Humble,USA
Summary
Results-driven customer service professional with 10+ years of experience in diverse roles, including ownership of a crafting and catering business. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Experienced in managing customer inquiries and providing support in retail and healthcare settings. Committed to delivering exceptional service and fostering positive client relationships. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
18
18
years of professional experience
Work History
Owner/Operator
My Dear Kreations
Houston, TX
01.2017 - Current
- I have a small Crafting/Catering business. I make a number of different personalize craft items. I cater both large and small events.
Cashier/Customer Service/Sales Associate
Michaels
Houston, TX
09.2022 - 11.2024
- Answering phones, utilizing the register, interacting with customers about addressing their questions and concerns.
Home Health Aide
Houston, TX
06.2016 - 03.2019
- I worked for a family member as their home provider. I cleaned, prepared food, administered daily medications. Also I met any other needs that was needed to make the client as comfortable as possible before transitioning.
Team Member
KFC
Houston, TX
06.2014 - 05.2016
- I was a team member. My daily jobs included operating the register. Cleaning the building, as well as prepping food.
Receptionist
Dome city insurance
Houston, TX
01.2011 - 08.2013
- My job duties included answering phones. Accepting payments. Data entry. Scheduling payments. And taking messages.
Daycare Worker
Angel Care Development Center
Houston, TX
08.2007 - 06.2008
- I worked for a church based daycare. I assisted with caring for the children, preparing meals, keeping the facility sanitized, as well as answering phones.
Education
High school diploma or GED -
Park View Baptist School
Houston, TXAssociate in Arts (AA) - Psychology
Houston Community College
Houston, TX05.2026
Skills
- Senior Care
- Cashiering
- Microsoft Word
- Windows
- Caregiving
- Meal Preparation
- Medical administrative support
- Electronics sales
- Home Care
- Computer skills (10 years)
- Retail Sales
- Microsoft Office (10 years)
- Communication skills
- Hotel experience
- Childcare
- Kitchen Experience
- Food Production
- Serving
- Office management
- Restaurant experience
- Front desk
- Catering
- Customer service
- Food Service
- Microsoft Excel
- Cleaning Experience
- Customer support
- Food preparation
- Sales
- Operations management
- Sales negotiation
Timeline
Cashier/Customer Service/Sales Associate
Michaels
09.2022 - 11.2024
Owner/Operator
My Dear Kreations
01.2017 - Current
Home Health Aide
06.2016 - 03.2019
Team Member
KFC
06.2014 - 05.2016
Receptionist
Dome city insurance
01.2011 - 08.2013
Daycare Worker
Angel Care Development Center
08.2007 - 06.2008
High school diploma or GED -
Park View Baptist School
Associate in Arts (AA) - Psychology
Houston Community College