Hi, I’m
LaShunnda Neal
Summary
Passionate job seeker with strong organizational skills eager to secure a senior level position. Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
years of professional experience
1
Certification
Work History
SummitStone Health Partners
RCM Coding Supervisor
01.2021 - Current
Job overview
- Verified insurance, billed claims, maneuvered through the clearing house, held meetings with insurance companies regarding different denials and issues we were experiencing.
- Implemented a Coding Department
- Communicated with insurance companies to research and resolved coding discrepancies.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Generated reports to identify coding trends and discrepancies.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
Colorado Springs Neurology Associates
RCM Manager
01.2020 - 01.2021
Job overview
- Implemented a provider forum, completed 1 on 1 training with current and existing providers
- Cross-trained existing employees to maximize team agility and performance.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
UCHealth
Coding Supervisor
01.2018 - 01.2020
Job overview
- Coded an array of services, which included outpatient and inpatient services
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Researched and resolved medical record discrepancies.
- Communicated with insurance companies to research and resolved coding discrepancies.
- Followed up with medical staff regarding missing information in patient records.
- Trained and mentored junior coders to support growth and development to apply high-quality coding practices.
Envision Radiology
Coding Manager
11.2014 - 06.2017
Job overview
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Performed coding quality reviews and tracked, trended and managed coding quality performance.
- Conducted credible research to supply current, relevant, reliable and factual detail.
- Collaborated with store manager to maintain daily operations.
- Successfully negotiated client contract renewals to create increased revenue.
- Attended facility meetings and reported on performance.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
ACI Counseling
Business Office Manager
03.2012 - 09.2014
Job overview
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Columbia Southern UniversityOrange Beach, AL
Master of Arts from Healthcare Leadership
06.2023
American InterContinental UniversitySchaumburg, IL
Bachelor of Arts from HealthCare Management
02.2012
American InterContinental UniversitySchaumburg, IL
Associate of Arts from Medical Billing And Coding
05.2009
University Overview
- Dean's List
Skills
- Compliance Security Procedures for Documentation
- Code Assignment Research
- Revenue Cycle Management
- Coding Proficiency
- Medical Billing and Coding
- Operational Requirements
- Reviewing Patient Information
- Data Abstraction
- Insurance Claims Analysis
- 3M Encoder
- Deficiency Documentation
Certification
- CPC - Certified Professional Coder for 12 years
Affiliations
American Academy of Professional Coders
Timeline
RCM Coding Supervisor
SummitStone Health Partners
01.2021 - Current
RCM Manager
Colorado Springs Neurology Associates
01.2020 - 01.2021
Coding Supervisor
UCHealth
01.2018 - 01.2020
Coding Manager
Envision Radiology
11.2014 - 06.2017
Business Office Manager
ACI Counseling
03.2012 - 09.2014
Columbia Southern University
Master of Arts from Healthcare Leadership
American InterContinental University
Bachelor of Arts from HealthCare Management
American InterContinental University
Associate of Arts from Medical Billing And Coding
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