Human Resources professional with experience in HR operations, compliance, employee relations, recruitment, onboarding, and benefits administration. Proven leader with a background in maintaining confidential records, ensuring regulatory compliance, and supporting employees and management in fast-paced environments.
Work History
Insurance Sales Agent
9 Months
AAA Insurance | 11.2025 - Current
Ensure compliance with underwriting guidelines and state regulations.
Maintain confidential customer records and accurate documentation.
Educate customers on insurance policies while meeting quality standards.
Collaborate with internal teams to resolve policy and documentation issues
Cultivated strong relationships with clients through effective communication and personalized service.
Assistant Branch Rental Manager
2 Years 7 Months
Enterprise Rent-A-Car | 04.2023 - 11.2025
Executed sales and marketing initiatives to increase revenue.
Managed customer accounts, inventory, logistics, and daily branch operations.
Resolved customer concerns while maintaining high service standards.
Coached and trained employees to achieve performance goals.
HR Coordinator
1 Year 2 Months
Capstone Logistics LLC | 10.2022 - 12.2023
Supported recruitment, onboarding, and HRIS maintenance.
Maintained confidential employee records and documentation.
Conducted background checks and explained HR policies.
Assisted with employee relations and compliance activities.
Streamlined onboarding processes to enhance new hire integration and reduce transition time.
Benefits Coordinator
1 Year 8 Months
Hinds County Board of Supervisors | 02.2021 - 10.2022
Handled employee benefits inquiries and enrollments.
Completed employment verifications and unemployment paperwork.
Coordinated employee orientations and benefits education
Maintained accurate records in benefits management systems, improving data integrity and accessibility.
Property & Casualty Insurance Agent/Service Representative at Earl Gordon - State Farm Insurance AgentProperty & Casualty Insurance Agent/Service Representative at Earl Gordon - State Farm Insurance Agent