LaSonia Peterson
Carleton
Summary
To seek and maintain full-time position that offers professional challenges. I am hardworking and passionate with strong organizational skills, excellent time management and problem-solving skills. I am ready to help the team achieve company goals
Overview
20
20
years of professional experience
Work History
Director of Resident Care and Operations
Cedar Woods Assisted Living
06.2016 - Current
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
- Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked with Administration Directors to help guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
Administrator
Cedar Woods Assisted Living
06.2014 - 06.2016
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.
Supervisor
Cedar Woods Assisted Living
06.2011 - 06.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
- Administered prescribed drugs to high-volume patient caseload.
Resident Care Aide
Willow Creek Assisted Living
05.2004 - 06.2011
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Followed nutritional plans to prepare optimal meals.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Provided end-of-life care for residents, ensuring their comfort and dignity during their final days while offering emotional support to family members throughout the process.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Education
Certification of Medical Assistant -
Heart To Heart Healthcare Training
Ypsilanti, MI05.2024
High School Diploma -
Airport Senior High School
Carleton, MI06.2003
Skills
- Planning
- Team Management
- Hiring and Retention
- Rules and regulations
- Team Leadership
- Effective leader
- Customer Service
- Quality Assurance
- Verbal and written communication
- People Management
- Operations Management
Timeline
Director of Resident Care and Operations
Cedar Woods Assisted Living
06.2016 - Current
Administrator
Cedar Woods Assisted Living
06.2014 - 06.2016
Supervisor
Cedar Woods Assisted Living
06.2011 - 06.2014
Resident Care Aide
Willow Creek Assisted Living
05.2004 - 06.2011
Certification of Medical Assistant -
Heart To Heart Healthcare Training
High School Diploma -
Airport Senior High School
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