Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaSonya Bruton

Houston

Summary

Proven Administrative Assistant at DaVita, adept in data entry and fostering client relations, significantly enhanced office efficiency and team morale. Skilled in Microsoft Excel and effective communication, I streamlined processes, improved service delivery times, and cultivated a positive work culture without compromising precision or professionalism.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Administrative Assistant

DaVita
11.2005 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Postal Service Clerk

United States Post Office
07.2020 - 01.2025
  • Streamlined package handling processes for improved delivery times and reduced damage incidents.
  • Coordinated closely with mail carriers to ensure timely distribution of packages, enhancing overall reliability of service.
  • Ensured safety compliance by performing routine inspections of equipment and facilities, reporting any issues promptly.
  • Collaborated with colleagues to develop innovative solutions for improving overall postal operations.
  • Processed bulk mailings for businesses, fostering strong professional partnerships within the community.
  • Provided exceptional support during holiday seasons, adapting quickly to increased workloads without compromising performance.
  • Demonstrated adaptability by effectively managing multiple responsibilities simultaneously in a fast-paced environment without sacrificing precision or professionalism.
  • Optimized inventory management practices, regularly restocking supplies to maintain adequate levels for daily operations.

Education

Associate Of Applied Science - General Studies

Houston Community College
Houston, TX

General Studies

Nacogdoches High School
Nacogdoches, TX
05.1995

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Customer and client relations
  • Filing
  • Customer relations
  • Clerical support
  • Critical thinking
  • Strong problem solver
  • Scheduling
  • Documentation and recordkeeping
  • Dedicated team player

Certification

Certified Dialysis Technician

Timeline

Postal Service Clerk

United States Post Office
07.2020 - 01.2025

Administrative Assistant

DaVita
11.2005 - Current

Associate Of Applied Science - General Studies

Houston Community College

General Studies

Nacogdoches High School

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LaSonya Bruton