Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

LaSonya Campbell

Thomasville,GA

Summary

Proactive Home Health Aide and Receptionist with extensive experience in patient care, customer service, and clerical tasks. Proven success in maintaining safe environments, resolving customer issues, and enhancing operational efficiency. Strong problem-solving skills, attention to detail, and excellent communication abilities. A hardworking and passionate job seeker with strong organizational skills eager to secure a customer service representative position with your company.

Overview

12
12
years of professional experience

Work History

Home Health Aide

Thomas Grady
08.2022 - 07.2024
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.

Receptionist

Legacy Village
01.2019 - 06.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Maintained confidentiality of information regarding clients and company.

Dream Girls Clothing Store

Self Employed
03.2012 - 01.2018
  • Addressed customer complaints promptly, ensuring resolution and minimizing negative impact on the business.
  • Enhanced store appearance by regularly updating displays, arranging merchandise, and maintaining cleanliness.
  • Increased sales by implementing effective merchandising strategies and managing store inventory.
  • Improved customer satisfaction through exceptional service and quick response to inquiries.
  • Established strong relationships with vendors for timely delivery of merchandise orders while negotiating favorable terms.
  • Conducted regular audits of inventory levels to minimize shrinkage losses and maintain optimal stock availability.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

High School Diploma -

Thomasville High Scool
Thomasville, GA
06.1992

Bachelor of Science - Social Work

Walden University
Minneapolis, MN
2024.Feb - 2024.May

Skills

Strong Listener

Great Time Management

Critical Thinker

Problem Solver

Pays attention to detail

Patient

Great Communications Skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Bachelor of Science - Social Work

Walden University
2024.Feb - 2024.May

Home Health Aide

Thomas Grady
08.2022 - 07.2024

Receptionist

Legacy Village
01.2019 - 06.2023

Dream Girls Clothing Store

Self Employed
03.2012 - 01.2018

High School Diploma -

Thomasville High Scool
LaSonya Campbell