Lasonya Evans
Madison,GA.
Summary
Dynamic and results-driven professional with extensive experience as a Youth Wellness Navigator at Journey Mental Health Center. Proven ability in crisis intervention and effective communication, enhancing client outcomes through comprehensive case management. Skilled in documentation and team coordination, fostering collaboration to empower, youth, and clients in mental health, substances, trama inform, and recovery journey.
Overview
20
20
years of professional experience
Work History
Youth Wellness Navigator
Journey Mental Health Center
Madison, WI
03.2025 - 02.2026
- Assisted clients in navigating mental health resources and services.
- Coordinated client appointments and follow-ups to ensure continuity of care.
- Documented client interactions accurately using electronic health record systems.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans.
- Provided support in crisis situations, ensuring client safety and well-being.
- Educated clients about available programs and community resources for recovery.
- Managed case files to maintain confidentiality and compliance with regulations.
- Adapted communication strategies to meet diverse client needs effectively.
- Played key role in emergency response planning, minimizing potential damage and ensuring crew safety.
Case Manager
Madison Street Medicine
Madison, WI
02.2024 - 12.2025
- Assisted clients in accessing community resources and support services.
- Conducted intake assessments to identify client needs and develop service plans.
- Collaborated with multidisciplinary teams to coordinate client care and services.
- Maintained accurate case records and documentation in compliance with regulations.
- Provided crisis intervention and emotional support to clients as needed.
- Educated clients on available benefits, programs, and resources for assistance.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Advocated for clients in legal settings, ensuring their rights were protected and voices heard.
- Developed partnerships with local agencies to provide broader range of services for clients, broadening their support network.
Case Manager
Advantage Mental Health Center
Athens, GA
11.2023 - 07.2024
- Monitored client progress and adapted service plans based on changing needs.
- Facilitated communication between clients, providers, and support networks effectively.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Mental Health Technician
Viewpoint Mental Health Center
Lawrenceville, GA
02.2021 - 01.2023
- Provided direct patient care, monitoring mental and physical health needs.
- Assisted in implementing individualized treatment plans under clinical supervision.
- Documented patient behaviors and progress accurately, ensuring compliance with protocols.
- Facilitated group therapy sessions, promoting effective communication among participants.
- Collaborated with multidisciplinary teams to enhance patient treatment strategies.
- Conducted safety checks and maintained a secure environment for patients and staff.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Trained new staff on operational procedures and emergency response protocols.
- Developed and executed recreational activities to improve patient engagement and morale.
Education
Master of Science - Clinical Mental Health, Therapists
Upper Iowa University
Fayette, Iowa, IA05-2028
Bachelor of Science - Criminal Justices
Upper Iowa University
Fayette, Iowa, IA05-2006
Skills
- Team coordination experience
- GPS navigation proficiency
- Emergency response training
- Vessel traffic services
- Navigation
- Basic first aid
- Route planning expertise
- Strong communication
- Decision-making capacity
- Public speaking
- Documentation skills
- Emergency response
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Decision-making
- Relationship building
- Goal setting
Timeline
Youth Wellness Navigator
Journey Mental Health Center
03.2025 - 02.2026
Case Manager
Madison Street Medicine
02.2024 - 12.2025
Case Manager
Advantage Mental Health Center
11.2023 - 07.2024
Mental Health Technician
Viewpoint Mental Health Center
02.2021 - 01.2023
Master of Science - Clinical Mental Health, Therapists
Upper Iowa University
Bachelor of Science - Criminal Justices
Upper Iowa University