LaSonya Richardson
Houston
Summary
Detail-oriented individual with exceptional communication and time management skills. Proven ability to handle multiple tasks efficiently in fast-paced environments. Known for reliability and adaptability, with swift capacity to learn and apply new skills Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
30
30
years of professional experience
Work History
Restorative Aide
Fall Creek Rehabilitation
12.2020 - Current
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Demonstrated a strong commitment to quality care by consistently meeting or exceeding established performance standards for restorative aides.
- Maintained detailed records of treatments administered, facilitating accurate documentation and continuity of care for each patient.
Resident Care Aide
Employer Flexible
08.2017 - 12.2020
- Delivered exceptional customer service by promptly responding to resident requests or concerns with empathy and professionalism.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Monitored and assisted residents through individual service plans.
Supervisor
United Airlines
08.1995 - 07.2017
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
High School Diploma -
Lower Richland High
Columbia, SC06-1988
Skills
- Safety awareness
- Customer service
- Communication
- Teamwork and collaboration
- Time management
- Multitasking Abilities
- Excellent communication
Timeline
Restorative Aide
Fall Creek Rehabilitation
12.2020 - Current
Resident Care Aide
Employer Flexible
08.2017 - 12.2020
Supervisor
United Airlines
08.1995 - 07.2017
High School Diploma -
Lower Richland High
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