LaSonya Wikle
Bloomington
Summary
Passionate historian with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment.
Overview
5
5
years of professional experience
Work History
Overnight Grocery Clerk
Kroger
10.2024 - 05.2025
- Enhanced store appearance by organizing displays, ensuring proper signage, and maintaining clean aisles.
- Maximized efficiency by correctly assembling product displays within a timely manner, thus contributing to the overall smooth operation of the department.
- Increased efficiency in replenishing shelves by utilizing pallet jacks, hand trucks, and other equipment safely.
- Complied with all company policies regarding food safety standards, ensuring a healthy environment for both customers and employees alike.
Seafood Department Lead
Kroger
07.2024 - 10.2024
- Oversaw all aspects of the meat department, including inventory management, ordering, pricing, and quality control
- Analyzed sales data to identify trends and adjust inventory levels accordingly, resulting in improved profitability
- Ensured compliance with health and safety regulations by implementing proper food handling practices and conducting regular inspections
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Set up displays and trained employees on current promotions.
Click-list Clerk
Kroger
10.2023 - 07.2024
- Processed online orders accurately and efficiently for timely customer pick-up.
- Utilized designated software to organize, fulfill, and track customer orders.
- Demonstrated strong attention to detail in selecting and packaging products for customers.
Shift-lead
Daves Hot Chicken
03.2023 - 10.2023
- Supervised team of 5+ employees, delegated tasks, and ensured smooth operations.
- Collaborated with management to develop strategies for increasing sales and meeting targets.
- Trained new hires on company policies and procedures to maintain high standards.
- Managed inventory and resolved customer complaints to improve overall customer satisfaction.
Dining Staff
Indiana University
08.2020 - 03.2023
- Provided exceptional customer service in a fast-paced restaurant setting.
- Collaborated with team members to ensure efficient dining operations.
Deli Clerk
Walmart
05.2022 - 08.2022
- Proficient in operating deli slicer, weighing and pricing products accurately.
- Demonstrated excellent customer service skills in a fast-paced deli environment.
- Maintained cleanliness and organization of deli display cases and work areas.
Sandwich Maker
Panera Bread
05.2020 - 07.2020
- Prepared and cooked foods according to recipe and portioning standards.
- Maintained a clean and sanitary workstation.
- Collaborated with team members to ensure timely and efficient service.
- Received and stored food supplies, adhering to proper storage guidelines.
Education
Bachelor of Arts-BA - Art History, Sociology
Indiana University
Bloomington, IN05.2024
High School Diploma - undefined
North Side High School
Fort Wayne, IN05.2020
Skills
- Historical data analysis
- Historical research
- Operational leadership
- Structured writing expertise
- Client support
- Content review and editing
- Proficient in Microsoft Word
Languages
English
Native or Bilingual
Spanish
Limited Working
Korean
Elementary
Timeline
Overnight Grocery Clerk
Kroger
10.2024 - 05.2025
Seafood Department Lead
Kroger
07.2024 - 10.2024
Click-list Clerk
Kroger
10.2023 - 07.2024
Shift-lead
Daves Hot Chicken
03.2023 - 10.2023
Deli Clerk
Walmart
05.2022 - 08.2022
Dining Staff
Indiana University
08.2020 - 03.2023
Sandwich Maker
Panera Bread
05.2020 - 07.2020
High School Diploma - undefined
North Side High School
Bachelor of Arts-BA - Art History, Sociology
Indiana University
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