LaSonya Y. Smith-Hollis

Work History

Chief Executive Officer

The Faith House

11.2023 - Current

Implemented strong financial controls, ensuring accurate reporting and solid decision-making capabilities.
Streamlined operations for improved efficiency, reducing overall costs and increasing profitability.
Built productive relationships with industry partners and competitors to support strategic business objectives.
Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
Increased revenue and admissions by 80%.
In the past 12 months was able to fill facility to capacity and increase capacity by 22% which will increase revenue by 12%.

Tax Auditor

Florida Department of Revenue

02.2024 - 09.2024

Made on-site visits to inspect business operations, activities and validity of business tax records, examining and assessing locally-situated personal property.
Examined and audited accounting and financial records with regard to compliance with personal property or business taxes as prescribed by law.
Scheduled follow-up audit appointments and prepared amended audit schedules and other supporting documents upon petition for re-determination or other appeal.
Streamlined audit processes for increased efficiency, implementing new software tools and techniques.
Improved decision-making processes with accurate data analysis and visualization techniques.
Integrated multiple sources of disparate data into cohesive datasets using ETL processes, improving overall analytic capabilities.
Used statistical methods to analyze data and generate useful business reports.
Analyzed data to identify root causes of problems and recommend corrective actions.
Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Produced monthly reports using advanced Excel spreadsheet functions.
Enhanced business efficiency by identifying trends and patterns in complex datasets.
Used accounting software to issue tax returns and prepare consolidated reports.
Ensured timely completion of audits through effective project management and prioritization skills.
Achieved successful outcomes for clients facing tax issues by developing tailored solutions that addressed their unique challenges and needs.
Simplified complex tax concepts for clients, offering personalized strategies to minimize liabilities while remaining compliant with regulations.
Prepared working papers, reports and supporting documentation for audit findings.

Program Coordinator

Indian River State College

05.2005 - 02.2024

Established strategic partnerships with external organizations, expanding program reach and impact.
Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Coordinated extracurricular programs that enriched the educational experience for students while promoting school spirit.
Managed resources efficiently, optimizing budget allocations and securing additional funding through grant writing efforts.
Led curriculum review and revision processes to ensure that instructional materials remained up-to-date with current research and best practices in teaching methods.
Conferred and resolved education-related issues and problems with students, parents and school officials.
Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
Through recruitment increased enrollment and retention by 70%
Enhanced program efficiency by streamlining processes and implementing innovative solutions.
Assisted in the development of grant proposals, securing funding for vital program initiatives.
Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
Championed program improvement initiatives based on stakeholder feedback, demonstrating adaptability and a commitment to excellence.

Summary

Overview

Work History

Chief Executive Officer

Tax Auditor

Program Coordinator

Education

Master of Science - Human Relations And Business

Skills

Certification

Timeline

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