Lassandra McCracklin
Chicago,IL
Summary
To obtain a position where I can utilize the skills I have and enhance them in any way possible.
Overview
12
12
years of professional experience
Work History
Driver Associate
AMAZON AMZL
Skokie, IL
08.2016 - 12.2021
- Loading my truck driving and Dropping packages off to customers in a timely manner
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Planned routes and made proactive adjustments using GPS apps to account for traffic problems.
- Operated with safety and skill to avoid accidents and delays.
- Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.
Teachers Assistant
Jewish Community Center
Chicago, IL
12.2013 - 06.2015
- Spending Time with kids of all ages getting to know them individually as a person and teaching them to diffuse escalated situations .
- Handed out classroom materials, like pencils, paper and crayons.
- Maintained safety and security by overseeing students in recess environments.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Customer Service Representative
Chicago Transit Authority
Chicago, IL
06.2011 - 01.2014
- Answered patrons inquiries regarding CTA services, provided location directions
- Offered assistance to riders with special needs and disabilities
- Performed clerical duties such as; typing, proofreading, and sorting mail
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
Cashier
McDonalds
Chicago, IL
10.2006 - 02.2009
- Conducted cash and credit transactions as Cashier
- Cleaned and organized kitchen areas
- Notified kitchen personnel of shortages or special orders
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Processed customer refunds and exchanges according to established guidelines.
Education
GED -
Oakton Community College
Skokie12.2021
Forklift
Greater West Town Training Partnership
Chicago, IL08.2015
Medical Assisting
Everest
Skokie, IL09.2009
Skills
- Organizing
- Food Prep
- Kitchen Staff
- Food Service
- Grill
- Customer Service
- Customer Care
- Customer Support
- Catering
- Delivery Driver Experience
- Special Needs
- Forklift
- Warehouse experience
- Serving
- Administrative experience
- Commercial driving
- Data entry
- Osha safety certification
- October 2015 to Present
- Forklift Certified
- October 2015 to October 2020
- Warehouse
- Packing shipping assembly line
- Valid Driver's License
- Dispatcher Communication
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Driver Associate
AMAZON AMZL
08.2016 - 12.2021
Teachers Assistant
Jewish Community Center
12.2013 - 06.2015
Customer Service Representative
Chicago Transit Authority
06.2011 - 01.2014
Cashier
McDonalds
10.2006 - 02.2009
GED -
Oakton Community College
Forklift
Greater West Town Training Partnership
Medical Assisting
Everest