Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Lassandra McCracklin

Chicago,IL

Summary

To obtain a position where I can utilize the skills I have and enhance them in any way possible.

Overview

12
12
years of professional experience

Work History

Driver Associate

AMAZON AMZL
Skokie, IL
08.2016 - 12.2021
  • Loading my truck driving and Dropping packages off to customers in a timely manner
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Planned routes and made proactive adjustments using GPS apps to account for traffic problems.
  • Operated with safety and skill to avoid accidents and delays.
  • Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.

Teachers Assistant

Jewish Community Center
Chicago, IL
12.2013 - 06.2015
  • Spending Time with kids of all ages getting to know them individually as a person and teaching them to diffuse escalated situations .
  • Handed out classroom materials, like pencils, paper and crayons.
  • Maintained safety and security by overseeing students in recess environments.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.

Customer Service Representative

Chicago Transit Authority
Chicago, IL
06.2011 - 01.2014
  • Answered patrons inquiries regarding CTA services, provided location directions
  • Offered assistance to riders with special needs and disabilities
  • Performed clerical duties such as; typing, proofreading, and sorting mail
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.

Cashier

McDonalds
Chicago, IL
10.2006 - 02.2009
  • Conducted cash and credit transactions as Cashier
  • Cleaned and organized kitchen areas
  • Notified kitchen personnel of shortages or special orders
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Processed customer refunds and exchanges according to established guidelines.

Education

GED -

Oakton Community College
Skokie
12.2021

Forklift

Greater West Town Training Partnership
Chicago, IL
08.2015

Medical Assisting

Everest
Skokie, IL
09.2009

Skills

  • Organizing
  • Food Prep
  • Kitchen Staff
  • Food Service
  • Grill
  • Customer Service
  • Customer Care
  • Customer Support
  • Catering
  • Delivery Driver Experience
  • Special Needs
  • Forklift
  • Warehouse experience
  • Serving
  • Administrative experience
  • Commercial driving
  • Data entry
  • Osha safety certification
  • October 2015 to Present
  • Forklift Certified
  • October 2015 to October 2020
  • Warehouse
  • Packing shipping assembly line
  • Valid Driver's License
  • Dispatcher Communication

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Driver Associate

AMAZON AMZL
08.2016 - 12.2021

Teachers Assistant

Jewish Community Center
12.2013 - 06.2015

Customer Service Representative

Chicago Transit Authority
06.2011 - 01.2014

Cashier

McDonalds
10.2006 - 02.2009

GED -

Oakton Community College

Forklift

Greater West Town Training Partnership

Medical Assisting

Everest

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Lassandra McCracklin