LaStacia Miles, RN, MSN

• Responsible for managing and scheduling over 75 employees which includes RN's, PCA's and BA's.
• Perform human resources job duties such has: hiring and training new clinical staff members, coaching, counseling and disciplining employees as well as performing annual reviews.
• Maintain nursing guidelines by educating staff on all protocols and procedures.
• Resolve patient needs by utilizing staff and resources to provide highest level of care.
• Conduct routine unit and chart inspections, identifying areas needing improvement to comply with associated regulatory bodies.
• Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
• Streamlined nursing operations for efficiency and quality improvement by conducting regular audits and addressing areas of concern.
• Reduced turnover rate by implementing effective recruitment strategies, attracting highly skilled nursing professionals to join the team.
• Conduct daily huddles to communicate pertinent information that aligns with workplace mission and vision.
• Assisted to develop unit-based goals to improve CLABSI, Falls, and HAPI rates.

• Montefiore Einstein Hospital. Bronx, NY

Total Beds: 24 ICU Caseload: 1:2

• Montefiore St Luke Cornwall Newburgh, NY

Total Beds: 18 ICU Caseload: 1:2

• Improved patient outcomes by implementing evidence-based nursing practices and providing high-quality care in the ICU setting.

• Served as permanent Charge Nurse on the assigned unit; directing, scheduling, and supervising a staff of 20.
• Responsible for the clinical supervision of the outpatient unit conducting pre- and post-op cardiovascular and vascular procedures.
• Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
• Streamlined nursing workflows and reduced pre-op wait times from 1 hour to 30 minutes to increase efficiency and improve patient satisfaction.
• Organized regular meetings within the department to discuss process improvements or address any challenges faced by our team members.
• Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.

• Promoted a culture of safety within the ICU by consistently applying evidence-based practices, addressing potential hazards proactively, and fostering open communication among team members.
• Collaborated on interdisciplinary rounds to discuss complex cases, formulate treatment plans, and optimize resource utilization.
• Optimized staffing levels through efficient scheduling strategies that balanced workload demands with nurse skill sets.
• Maintained strict infection control protocols within the ICU environment to minimize risk of cross-contamination among patients and staff members.
• Conducted daily huddles to prioritize patient needs, allocate resources effectively, and address any issues promptly.

• Supported families during the donation process, providing compassionate guidance and resources.
• Contributed to team success by participating in quality improvement initiatives related to transplantation services.
• Assisted with developing technology to increase efficiency with pre-transplant evaluation and education.
• Participated in research projects related to transplantation medicine, contributing valuable insights into advancements within the field.
• Developed strong relationships with referring physicians, fostering collaboration in patient care management.
• Optimized patient outcomes through meticulous pre-transplant evaluations and assessments.
• Organized and implemented Chimeric Receptor Antibody Therapy for Leukemia/Lymphoma patients.
• Improved patient care by providing thorough education on the transplant process and post-operative care.