LASTAR HARDWICK
Arlington,TX
Summary
Experienced in reviewing financial documents and digital records. Effective at completing accurate and timely investigations and reports. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Claims Specialist
MR. COOPER AKA NATIONSTAR MORTGAGE
05.2022 - 07.2024
- Responsible for reviewing vendor invoices for investor reimbursement
- Ensuring necessary documents are present for invoice approval, making approval/non-approval decisions based on guidelines
- Filing claims, performing loss analysis, and conducting miscellaneous research and filing.
- Maintained up-to-date knowledge of industry regulations, legal developments, and emerging risks to ensure company readiness for any challenges that may arise.
- Maintained compliance with regulatory requirements through diligent documentation of all claim activities.
- Identified possible fraud risks through meticulous evaluation of application materials, protecting both lenders and homebuyers from potential losses.
- Reconciled processed invoices against purchase orders, identifying discrepancies and resolving issues promptly.
Claims Specialist II
Bayview Asset Management
11.2021 - 05.2022
- Responsible for reviewing and validating internal compliance audit findings, managing a daily pipeline of loan reviews, identifying and communicating findings and defect cure requirements, documenting loan data systems, examining client loan document submissions, participating in client calls, and providing compliance feedback.
- Monitored adherence to industry regulations, ensuring timely reporting of any discrepancies or violations.
- Prepared documentation and records for upcoming audits and inspections.
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Located and reviewed invoices for investor reimbursement
- Process and filed claims for investor reimbursement
Bankruptcy Specialist II
Addison Group(contract)
03.2021 - 05.2021
- Responsible for reviewing court dockets and case information, reviewing NDC and trustee websites, preparing and filing claims, transferring investor claims, documenting loan-level efforts, assigning transfer of claim, responding to attorney communications, and performing various bankruptcy-related tasks.
Foreclosure Specialist
BSI Financial Services
04.2019 - 02.2020
- Responsible for managing a portfolio of active files, reviewing documents related to the sale of foreclosed properties, managing attorney communication, ensuring maintenance of processing activities, handling correspondence and requests, providing timely and accurate responses, initiating actions to protect claims, reviewing sales schedules, and escalating issues.
Bankruptcy Specialist
BSI Financial Services
01.2019 - 04.2019
- Responsible for receiving and validating new bankruptcy notifications, reviewing incoming documentation, managing bankruptcy portfolios, reviewing bankruptcy plans, managing work lists, following up with attorneys and trustees, and ensuring compliance with bankruptcy and company procedures.
Senior Bankruptcy Specialist
Carrington Mortgage Services, LLC
12.2016 - 01.2019
- Responsible for processing new filings and closed loans out of bankruptcy, setting up payment plans, verifying payment history, auditing and reviewing legal documents, reading and interpreting legal documents, reviewing debtor's schedules and plans, conducting discharge audits, ensuring compliance with bankruptcy regulations, and responding to inquiries.
Quality Analyst
U.S. Bank
08.2015 - 05.2016
- Responsible for analyzing current credit data, resolving audit disputes and escalated issues, performing quality control tasks, processing accounts transactions, completing calculations, reconciling payment history, documenting quality issues, and validating mortgage and loan documents.
Quality Control Analyst
Carlisle & Gallagher Consulting Group
02.2015 - 08.2015
- Responsible for performing reviews of loss mitigation workout underwriting and documents, mitigating inaccurate work, documenting and reviewing payment histories, building payment ledgers, and performing validation and targeted reviews of regulations.
Bankruptcy Specialist II
PennyMac Loan Services, LLC
11.2013 - 02.2015
- Responsible for managing title and vesting process, interfacing and coordinating with other departments, managing and reporting on financial and accounting aspects, managing a queue of default loans, providing support to review court documents, assisting in resolution of litigation matters, and consulting with counsel.
Bankruptcy Specialist III
Citigroup Financial Services
04.2012 - 11.2013
- Responsible for validating and filing payment change notices, processing motions for relief, managing a portfolio of bankruptcy accounts, reconciling payment history, documenting quality issues, and validating various mortgage and loan documents.
Education
Associate of Applied Science -
Dallas College
Dallas, TX02.2026
Skills
- Detail oriented with strong problem solving and analytical sills
- Performing monthly quality audits to ensure front line associates are performing in accordance to governing rules, regulations, company policies and procedures
- Have an in-depth understanding of governing rules and regulations pertaining to default servicing or risk management
- Identify and manage high risk issues related to critical decisions involving escalated issues
- Servicing of mortgage loans through varies stages of mortgage processes
- Invoice Processing
- Claims Processing
- Data entry proficiency
- Claim submission
- Payment posting
Assessments
- Sales skills, Proficient, 12/01/20
- HR: Compensation & benefits, Proficient, 04/01/20
Personal Information
Willing To Relocate: Anywhere
Certification
Anti-Money Laundering;2023
Bankruptcy 101;2023
Servicing;2023
Bankruptcy 201 Escrow Analysis;2023
Additional Information
Responsible for day-to-day portfolio management, quality auditing accounts, resolving discrepancies, and escalated issues. Proven ability to effectively handle multi-task levels of responsibility, ensuring complete and efficient transactions
Timeline
Senior Claims Specialist
MR. COOPER AKA NATIONSTAR MORTGAGE
05.2022 - 07.2024
Claims Specialist II
Bayview Asset Management
11.2021 - 05.2022
Bankruptcy Specialist II
Addison Group(contract)
03.2021 - 05.2021
Foreclosure Specialist
BSI Financial Services
04.2019 - 02.2020
Bankruptcy Specialist
BSI Financial Services
01.2019 - 04.2019
Senior Bankruptcy Specialist
Carrington Mortgage Services, LLC
12.2016 - 01.2019
Quality Analyst
U.S. Bank
08.2015 - 05.2016
Quality Control Analyst
Carlisle & Gallagher Consulting Group
02.2015 - 08.2015
Bankruptcy Specialist II
PennyMac Loan Services, LLC
11.2013 - 02.2015
Bankruptcy Specialist III
Citigroup Financial Services
04.2012 - 11.2013
Associate of Applied Science -
Dallas College
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