Compassionate PCA with extensive experience at Acts Of Love Home Companions, skilled in personal hygiene assistance and vital signs monitoring. Proven ability to foster emotional support and build trust with patients and families, enhancing their wellbeing. Committed to maintaining a safe environment and adhering to infection control protocols.
Overview
15
15
years of professional experience
Work History
PCA
Acts Of Love Home Companions
06.2022 - 01.2025
Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Answered patient assistance calls, assessed needs, and offered qualified support.
Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Provided emotional support to patients and families during difficult times, fostering trust and rapport.
Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Monitored vital signs and reported changes in patient condition to medical professionals promptly.
Assistant
Johnson’s Trucking
04.2019 - 11.2020
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Assisted manager in all aspects of business operations.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Cashiers
Shell Gas Station
12.2016 - 03.2019
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds and resolving transaction issues.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Material Handler
Otis Spunkmeyer Inc.
01.2014 - 06.2015
Transported inventory items to appropriate locations.
Packed items into appropriate containers for shipment.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept storage areas organized, clean, and secure to fully protect company assets.
Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Used hand-held scanners and physical logs to accurately track item movements.
Increased productivity, utilizing forklifts and other material handling equipment effectively.
Assembly Line Worker
Husqvarna Outdoor Products
06.2010 - 01.2012
Met daily production quotas by working effectively within a fast-paced assembly line environment.
Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
Performed visual and functional inspection of components to determine quality and identify defects.
Followed protocols to enhance protection and maintain safe work environment.
Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
Boxed, labeled, and transported items to support assembly operations.
Assisted quality assurance by inspecting items and removing defective parts.