Latana Bailey

Experienced Patient Advocate adept at conflict resolution, time management and relationship building. Motivated enthusiastic about helping patients navigate rights and responsibilities during treatment. Personable demeanor with priority on care and service. Caring Patient Advocate with successful background working as positive intermediary between hospitals and patients undergoing treatment. Excellent communication and problem-solving abilities. Bringing 6 years of experience in field. Motivated enthusiastic about helping patients navigate rights and responsibilities during treatment. Personable demeanor with priority on care and service.

• Certified CNA
• Pharmacy Technician
• certified Medical Assistant
• phlebotomy

 I am a dedicated customer service professional who focuses on customer satisfaction and promoting a positive environment. My background has provided me with over 8 years of experience in the customer service field. I have the ability to address challenges in a timely manner and solve difficult problems through the use of critical thinking. I take the initiative to complete tasks to the best of my ability. My main goal is to exceed all expectations and provide the utmost service while maintaining a healthy professional relationship with customers, colleagues and superiors. 

Medical Terminology