Summary
Overview
Work History
Skills
Timeline
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Latandra Cochran

Spokane,WA

Summary

Customer-oriented General Manager with 5 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

General Manager

Kush21
03.2019 - 01.2024
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Responded to employee inquiries to provide assistance with payroll-related questions.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
  • Created and updated regular inventory reports and records.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Monitored inventory levels to confirm compliance with company policy.
  • Strengthened inventory processes to balance supply needs with budget and space limitations.
  • Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Established re-order points and monitored supplier performance.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
  • Skilled at working independently and collaboratively in team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Passionate about learning and committed to continual improvement.
  • Bank Deposits
  • Hired, trained and supervised employees to maintain team of high performers.
  • Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
  • Managed high volume of cash with 100% accuracy rate.

Budtender

Apex Cannabis
02.2016 - 03.2018
  • Checked guests' photo identification for validity and age requirements.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Restocked supplies and arranged displays.
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Read industry publications to maintain knowledge on current and future bud trends.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed high volume of cash with 90% accuracy rate

Skills

  • Performance Improvement
  • Problem Resolution
  • Sales Team Development
  • Market Analysis
  • Staff Management
  • Budgeting and Cost Control Strategies
  • Purchasing
  • Inventory Control
  • Supervision and Training
  • Vendor Partnerships

Timeline

General Manager

Kush21
03.2019 - 01.2024

Budtender

Apex Cannabis
02.2016 - 03.2018

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Latandra Cochran