Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaTandra Davis

Dallas

Summary

Dedicated caregiver with a proven track record at Premier Home Health, delivering compassionate patient care and enhancing quality of life. Skilled in meal preparation and housekeeping, I excel in fostering strong relationships through active listening and empathy, ensuring clients feel supported and valued. Committed to reliability and excellence in service.

Overview

20
20
years of professional experience

Work History

Home Care Provider

Premier Home Health
06.2017 - 01.2020
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

Night Auditor

Holiday Inn Express Hotel
11.2016 - 03.2018
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.

Caregiver

Angel Care Home Health
03.2011 - 04.2012
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Cashier

Kfc Chicken
05.2008 - 07.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Caregiver

Ennis Care Nursing Home
09.2003 - 11.2005
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.

Customer Service Representative

Aegis Communications Group
12.2000 - 05.2005
  • Assist members by answering questions about health insurance plans, benefits, claims, and billing.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Technical Support Representative

Aegis Communications Group
02.2000 - 12.2000
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
  • Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.

Education

No Degree - General Studies

Ennis High School
Ennis, TX

Skills

  • Compassionate caregiving
  • Patient care
  • Meal preparation
  • Housekeeping
  • Housekeeping tasks
  • Customer service
  • Critical thinking
  • Active listening
  • Call center experience
  • Microsoft Excel
  • Microsoft outlook
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing

Timeline

Home Care Provider

Premier Home Health
06.2017 - 01.2020

Night Auditor

Holiday Inn Express Hotel
11.2016 - 03.2018

Caregiver

Angel Care Home Health
03.2011 - 04.2012

Cashier

Kfc Chicken
05.2008 - 07.2011

Caregiver

Ennis Care Nursing Home
09.2003 - 11.2005

Customer Service Representative

Aegis Communications Group
12.2000 - 05.2005

Technical Support Representative

Aegis Communications Group
02.2000 - 12.2000

No Degree - General Studies

Ennis High School

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