LATANIA JACKSON
West Chester,Ohio
Summary
Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as an indispensable partner.
Overview
10
10
years of professional experience
Work History
Human Resources Business Partner
Charter Communications
10.2023 - 08.2024
- Managed employee relations, including performance issues, conflict resolution, and compliance with employment laws
- Delivered training on benefits, policies, and harassment prevention
- Conducted open enrollment meetings and performance management coaching
- Led investigations into policy violations and organized employee recognition events
- Provided guidance on organizational design and workforce planning to increase productivity
- Assisted managers in leading change management initiatives
Human Resources Generalist
Baker Concrete Construction
11.2022 - 10.2023
- Provided guidance on policies, procedures, and employment law compliance
- Managed talent acquisition, employee records, and exit interviews
- Processed complaints related to harassment and assisted with investigations
- Supported onboarding processes, including HRIS entry and IT setup
- Monitored employee morale and company culture to proactively address workplace issues
- Managed full cycle of sourcing, recruiting, hiring, and onboarding new employees.
- Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
Talent Acquisition Specialist
Premier Health
06.2022 - 11.2022
- Led full-cycle recruitment and ensured a positive candidate experience
- Sourced candidates through LinkedIn, Indeed, and ATS
- Collaborated on process improvements for talent acquisition
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Sourced and screened candidates for Registered Nurse roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
Human Resources Generalist
Premier Health
11.2017 - 06.2022
- Acted as an HR business partner, providing support in organizational design, employee relations, and change management
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Managed recruitment, employee relations, engagement, and compliance
- Chaired the Diversity Council, leading initiatives to promote diversity in hiring and retention
- Organized employee appreciation events and led diversity meetings
- Provided guidance to managers on leadership coaching, workforce planning, and performance management
- Served as the Project DAWN Coordinator, providing medical education to clients and the community
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Administered employee benefits programs and assisted with open enrollment.
Community Health Worker
CareSource
07.2015 - 12.2017
- Assisted members with healthcare resources and developed care plans
- Created a training workbook for Community Health Workers, used statewide
- Increased awareness of available resources by organizing and participating in community health fairs and events.
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
Site Supervisor
Aramark
03.2014 - 07.2015
- Managed food service operations, staff training, and payroll
- Led recruitment, background checks, and record-keeping
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Worked with personnel and managers to meet strict timelines.
- Maintained records and logs of work performed and materials and equipment used.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
Education
Master’s Degree - Human Resources Management
Franklin University
Bachelor’s Degree - Communication Studies
Wright State University
Skills
- Policy Implementation
- Employee Retention
- Employee Relations
- Retention Strategies
- Compensation & Benefits
- Employee Engagement
- Talent Acquisition
- Performance Management
- HR Policy Implementation
- FMLA Administration
- Diversity & Inclusion
- Project Management
- Onboarding & Offboarding
- HR policies development
- Grievance handling
Timeline
Human Resources Business Partner
Charter Communications
10.2023 - 08.2024
Human Resources Generalist
Baker Concrete Construction
11.2022 - 10.2023
Talent Acquisition Specialist
Premier Health
06.2022 - 11.2022
Human Resources Generalist
Premier Health
11.2017 - 06.2022
Community Health Worker
CareSource
07.2015 - 12.2017
Site Supervisor
Aramark
03.2014 - 07.2015
Bachelor’s Degree - Communication Studies
Wright State University
Master’s Degree - Human Resources Management
Franklin University
Similar Profiles
Maria GonzalezMaria Gonzalez
Customer Service Rep 2 at Charter CommunicationsCustomer Service Rep 2 at Charter Communications
John RinkavageJohn Rinkavage
Field Technician at Charter CommunicationsField Technician at Charter Communications
Christina BoatengChristina Boateng
Technical Support Representative at Charter CommunicationsTechnical Support Representative at Charter Communications