Summary
Overview
Work History
Skills
Timeline
AdministrativeAssistant
Latanya Brown

Latanya Brown

Henderson,NV

Summary

Driven professional with a track record of enhancing operational efficiency and client satisfaction. Excelled in team collaboration, problem-solving and abiding by safety procedures. Skilled in working with others and effective communication, demonstrating a strong ability to meet and exceed employer expectations with dedication and professionalism.

Overview

17
17
years of professional experience

Work History

Home Health Aide

Private Care
03.2024 - Current
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
  • Assisted patients with feeding needs and helping to overcome, and adapt to mobility restrictions.
  • Assisted disabled clients to support independence and well-being.
  • Followed nutritional plans to prepare optimal meals.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to supervisor.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Supported families through difficult times by offering emotional support and education on important care tasks.

Package Sorter

Fed Ex Ground
09.2022 - 04.2023
  • Complied with safety, health, and environmental regulations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Attached identification materials to packages and envelopes for delivery tracking and sorting.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Manager

Italian Tan
01.2008 - 10.2011
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Skills

  • Light Housekeeping
  • Excellent customer service
  • Truck loading
  • Organizational Skills
  • Multitasking
  • Professionalism
  • Handling and sorting mail
  • Problem-Solving
  • Self Motivation
  • Effective Communication
  • Team Collaboration
  • Workplace Safety
  • Attention to Detail
  • Time Management

Timeline

Home Health Aide

Private Care
03.2024 - Current

Package Sorter

Fed Ex Ground
09.2022 - 04.2023

Manager

Italian Tan
01.2008 - 10.2011

Similar Profiles

CREATE PROFILE
Latanya Brown