LaTanya Butler

• Scheduled appointments with specialists on behalf of clients.
• Partnered with other departments to provide top-notch service to clients.
• Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.

Verify insurance benefits for new and existing patients. Update insurance info for existing patients. Collects/receives patient demographic information via phone , email or internet . Documents this information timely and accurately in EMR system.

• Verify patients’ benefits
• Assess if prior authorization is needed for medical claims
• Contact providers and insurance companies to follow through on authorization requests
• Assist with other inquiries as needed
• Gap in Employment: Stay at home parent

• Verify insurance coverage for both new and existing patients in order to process patient prescription orders in a timely manner
• Submit medication claims and initiate prior authorizations
• Educate patients on drug cards, major medical benefits, and per diem coverage as well as knowledge of government and patient assistance programs
• Set patients up with DME shipments
• Gap in Employment: Stay at home parent

• Answer calls from doctors' offices and patients who were requesting prior authorization for diagnostic radiology procedures such as MRI's, PET scans, CT scans, Heart catheters
• Verify patient information and ask clinical questions related to study being ordered
• Initiate prior authorizations
• Contact providers to obtain information
• Additional Related Experience