Latanya Ellis
Elm City,NC
Summary
Proven leader in retail and manufacturing environments, notably with Lidl US, where I enhanced customer satisfaction and sales through strategic merchandising and effective team training. Talented bringing strong sales, service and team leadership abilities. Focused on maximizing team efficiency and daily success by organizing schedules and setting up effective workflows. Manages and monitors associates to quickly spot and correct any concerns. Seeks out opportunities to improve operations and increase efficiency.
Overview
15
15
years of professional experience
Work History
Retail Supervisor
Lidl US
04.2017 - Current
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Boosted store sales through effective merchandising, product placement, and promotional displays.
- Managed inventory levels for optimal stock availability and minimized overstock situations.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Reduced employee turnover rate by fostering a positive work environment with open communication channels.
Machine Operator - Supervisor
LinPac Plastic
10.2012 - 04.2017
- Improved production efficiency by implementing streamlined processes and procedures for machine operation.
- Enhanced team performance by providing ongoing training and guidance to machine operators.
- Reduced downtime with proactive maintenance scheduling and equipment monitoring.
- Achieved consistent quality standards, ensuring all products met or exceeded company specifications.
Coating Operator
Sandoz Pharmaceuticals
12.2008 - 02.2011
- Enhanced product quality by meticulously monitoring and adjusting coating parameters.
- Reduced waste and improved efficiency by optimizing coating processes for various materials.
- Ensured consistent application of coatings through regular equipment maintenance and calibration.
- Maintained a safe work environment by adhering to company safety protocols and guidelines.
Education
High School Diploma -
Beddingfield High School
Wilson, NCSkills
- Task Delegation
- Employee Motivation
- Store Organization
- Goal Setting and Achievement
- Inventory Control
- Cash handling oversight
- Customer Service Management
Timeline
Retail Supervisor
Lidl US
04.2017 - Current
Machine Operator - Supervisor
LinPac Plastic
10.2012 - 04.2017
Coating Operator
Sandoz Pharmaceuticals
12.2008 - 02.2011
High School Diploma -
Beddingfield High School