To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Mental Health Specialist
MHMH Tarrant
06.2022 - Current
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Handled patient inquiries and suggestions courteously and professionally.
Actively listened to patients, handled concerns quickly and escalated major issues to supervisor.
Secretary
Armed Forces Retirement Home
04.2018 - 10.2020
Answered multi-line phone system and enthusiastically greeted callers.
Scheduled appointments and conducted follow-up calls to clients.
Maintained daily report documents, memos and invoices.
Maintained office supplies inventory by checking stock and ordering new supplies.
Provided clerical support to manager by copying, faxing, and filing documents.
Entered data into system and updated patient contacts with information to keep records current.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Handled daily scheduling tasks and provided administrative support for entire department.
Maintained electronic filing systems and categorized documents.
Updated spreadsheets and databases to track, analyze, and report on performance. therapy outcomes.
Composed inter-office correspondence.
Assisted coworkers and staff members with special tasks on daily basis.
Nursing Assistant
We Care Private Duty Services
06.2015 - 12.2018
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Identified and reported unsafe situations to maintain adherence to safety protocols.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Education
Business Management And Supervision
Miami Dade College
Miami, FL
Skills
Customer Satisfaction
Patient Intervention
Office Operations
Psychosocial Assessments
Crisis Evaluation and Intervention
Document Treatments
Emotional Support
Timeline
Mental Health Specialist
MHMH Tarrant
06.2022 - Current
Secretary
Armed Forces Retirement Home
04.2018 - 10.2020
Nursing Assistant
We Care Private Duty Services
06.2015 - 12.2018
Business Management And Supervision
Miami Dade College
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