LaTanya LaBossiere
Atlanta,Georgia
Summary
My objective is to secure a challenging position in the field of my expertise that will allow me to utilize my abilities, knowledge, and experience to the fullest of my potential, while achieving personal and professional advancement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Loan Processor
Synovus Bank
12.2021 - 12.2023
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Improved loan processing efficiency by streamlining documentation and communication procedures.
- Contributed to departmental goals by meeting or exceeding monthly quotas for loan approvals and fundings.
- Processed loans within various departments to achieve timely, accurate, and fair proceedings.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Reduced processing time for loan applications by implementing an organized filing system.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Educated first-time homebuyers regarding various mortgage options available, enabling them to make informed financial decisions.
- Utilized loan origination software to process and track loan applications.
- Set up and completed loan submission packages.
- Monitored pipelines to track and log status of loans.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
Loan Officer Assistant
Synovus Bank
11.2019 - 12.2021
- Assisted in resolving customer complaints, following procedures to find mutually beneficial solutions.
- Maximized productivity within the team through efficient delegation of tasks among Loan Officer Assistants based on expertise levels.
- Interviewed loan applicants to obtain personal and financial data to assist in completing applications.
- Conducted thorough market research to identify new lending trends, keeping the company competitive in the industry landscape.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Monitored key dates to obtain information by deadlines.
- Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
Assistant Branch Manager
Regions Bank
04.2013 - 11.2019
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Created financial dashboards to provide insights into key performance indicators.
- Managed risk effectively through strict adherence to compliance guidelines, minimizing financial losses due to fraud or errors in transactions.
- Examined customer loan applications for loan approvals and denials.
- Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
- Coordinated staff schedules, maintaining optimal staffing levels during peak business hours for improved customer experience.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Complied with regulatory guidelines and requirements.
Financial Service Consultant
Regions Bank
10.2007 - 04.2013
- Demonstrated leadership skills in managing projects from concept to completion.
- Gained extensive knowledge in data entry, analysis and reporting.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Paralegal Studies -
Herzing University
Atlanta, GeorgiaSkills
- Application Process Management
- Eligibility Determination
- Income Evaluation
- Practiced at FHA loan process
- Credit analysis
- NMLS Registration
- Cash Handling
- Attention to Detail
- Regulatory Compliance
- Credit History Review
- Information Verification
Compliance Courses
- Regulation CC
- Raise the Red Flag
- BSA/AML &OFAC
- Fundamentals of Risk Management
- Privacy Compliance
- Fundamentals for Real Estate Loans
- Financial Inclusion & Equal Treatment
- Regulation E
- Community Investment Act
- FDPA Compliance
- Business email compromise
- Recognizing UDAAP Risks
- Fair Lending essentials
- OFAC-Risks & Red flags
- BSA for money services business
- CIP procedures & protections
- BSA-Security & Consumer Lending
- USDA Lender approved certification
- What to know about identity theft
- Business Ethics and Fair and Consistent Treatment
Nmls Number
656531
Licensed Loan Signing Agent
True
Notary
True
References Available
True
Certification
- Certified Loan signing agent and Notary
Timeline
Loan Processor
Synovus Bank
12.2021 - 12.2023
Loan Officer Assistant
Synovus Bank
11.2019 - 12.2021
Assistant Branch Manager
Regions Bank
04.2013 - 11.2019
Financial Service Consultant
Regions Bank
10.2007 - 04.2013
Paralegal Studies -
Herzing University