Summary
Overview
Work History
Skills
Accomplishments
References
Timeline
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LaTanya Moore

Reisterstown,Maryland

Summary

Experienced and detail-oriented Medical Office Practice Administrator with over 20 years of experience medical oncology. Hands on approach to managing daily operations of oncology practices. Proven track record of improving efficiency, ensuring compliance, managing budgets, and leading administrative and clinical teams. Adept at implementing new policies and procedures to enhance patient care and satisfaction. Strong leadership, communication, and organizational skills, with a passion for driving the financial and operational success of medical practices. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Experienced Practice Manager successful at handling payroll administration and patient relations for up to 8 physician practice. Promotes business development and community profile by developing positive rapport with patients and handling marketing activities.

Overview

20
20
years of professional experience

Work History

Practice Administrator

Chesapeake Oncology Hematology Associates, PA
06.2013 - Current
  • Manage day-to-day administrative operations for a multi-provider practice between three locations, ensuring seamless coordination between administrative and clinical teams.
  • Revenue cycle management
  • Oversaw daily practice operations to guarantee seamless service delivery for patients and providers alike.
  • Managed financial aspects of the practice, including budgeting, billing, and insurance claims processing.
  • Increased staff productivity by providing training, guidance, and performance evaluations.
  • Collaborated with physicians to develop strategic plans for expanding the scope of services offered by the practice
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Recruited and hired physicians, mid-levels and staff
  • Supervised team of 40 office personnel.

Practice Manager

Maryland Oncology Hematology Associates
07.2011 - 04.2013
  • Conducted regular staff meetings to facilitate open communication channels among team members leading to improved collaboration and problem solving
  • Developed close working relationships with front office and back office staff.
  • Monitored key performance indicators regularly, identifying areas requiring improvement and implementing targeted action plans.
  • Implemented quality improvement initiatives aimed at enhancing patient experience while adhering to industry best practices.
  • Supervised team of 12 office personnel.

Practice Manager

Maryland Oncology Hematology Associates
11.2004 - 07.2011
  • Assisted Practice Administrator in managing day-to-day office functions, including scheduling, billing, and front-office operations.
  • All while working as patient financial counselor and charge entry specialist.
  • Facilitated communication between staff members, fostering collaborative work environment that improved overall team performance.
  • Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
  • Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations.
  • Implemented new electronic health record system, leading to increased efficiency in patient data management.
  • Supervised team of 15 office personnel.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Provided supervision and management to team of support personnel.

Skills

  • Proficient in EHR/EMR systems (iKnowmed, IntegraConnect)
  • Medical billing software (MD Office Manager AdvancedMD)
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Practice management software (Allscripts, Advanced MD, IntegraConnect)
  • Healthcare Administration
  • Staff Supervision & Training
  • Financial & Budget Management
  • Patient Relations & Service Excellence
  • Medical Billing & Coding
  • Insurance Verification & Claims Processing
  • Regulatory Compliance (HIPAA, OSHA, etc)
  • Electronic Health Records (EHR) Management
  • Workflow Optimization
  • Policy Development & Implementation
  • Vendor & Supplier Management
  • Performance Monitoring & Reporting

Operations Management

Patient Relations

Accomplishments

    Achievements

    Successfully opened a fully functioning clinical laboratory (08/2017)

    Established a physician dispensing program (09/2018)

    Implementation of new EHR (8/2020)

References

Available upon request.

Timeline

Practice Administrator

Chesapeake Oncology Hematology Associates, PA
06.2013 - Current

Practice Manager

Maryland Oncology Hematology Associates
07.2011 - 04.2013

Practice Manager

Maryland Oncology Hematology Associates
11.2004 - 07.2011

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LaTanya Moore