La'Tanya Raglin

Manager, Lighting Quotations Department

Graybar

Lanham, MD

06.1989 - 09.2023

Prospected, identified, and cultivated relationships with contacts to promote product lines and solutions.
Managed and expanded client base through effective relationship-building strategies.
Generated sales proposals, plan-o-grams and analytical analysis of business.
Prepared weekly and monthly reports on sales performance against targets.
Conducted cold calls to offer services to potential customers.
Boosted division performance by maximizing territory customer base and profit percentages
Coordinated with logistics to ensure timely delivery of products to clients.
Stayed current on competitor sales, prices and products.
Trained team members on customer service strategies and techniques.
Presented products and services to prospective customers.
Resolved customer complaints regarding sales and service.
Developed and managed regional sales program and market operations.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Created and managed relationships with key customers in the region.
Analyzed customer feedback to identify potential opportunities for increasing sales.
Diminished workflow gaps by managing in-house and multi-state remote personnel to ensure optimal productivity.
Attained annual quota.
Participated in trade shows and industry events to represent the company and gather market insights.
Developed budget plans for sales activities and monitored expenditure.
Analyzed competitors' activities to adjust sales strategies accordingly.
Set realistic sales targets based on thorough analysis of territory potential.
Led team meetings to ensure effective communication among all members of the sales team.
Increased territory sales by implementing strategic market penetration techniques.