La Tanya Timmons
Hayward,CA
Summary
Results-driven and innovative thinking leader of regulatory and risk governance with extensive experience managing compliance programs, regulatory exams and internal controls assessments for leading global Payments Technology provider. History of success driving strategic initiatives from inception to execution, in a regulated environment, while leading and training high-performing teams. Proven ability to build strong relationships, influence, and drive change across matrixed organizations. Adept at analyzing current procedures, identifying gaps, and implementing process improvements that enhance efficiency, minimize risk, in accordance with regulatory requirements and industry standards. Known for navigating through ambiguity and quickly adapting to change
while exercising sound judgment.
Overview
25
25
years of professional experience
1
1
Certificate
Work History
Sr Director, Regulatory & Risk Governance
Visa Inc.
01.2019 - Current
- Leads the External Assessments Program. In charge of Visa's annual compliance with various industry standards (PCI DSS, SOC2/SOC1, PCI PIN, WebTrust)
- Primary liaison to engage external Big 4 audit firms to conduct annual attest engagements and certifications to evidence a strong internal control environment
- Drove strategic improvements to enhance Visa's SOC reporting to support integration of acquired entities into Visa's infrastructure
- Successfully manages annual budget for professional service fees
- Supports Regulatory Federal Financial Institutions Examination Council (FFIEC) exams from day-1 letter (RFI) to completion to achieve successful outcomes
- Leads the Global Client Regulatory Management Program responsible for responding to client due diligence assessment (over 85,000 questions annually) to help clients (financial institutions and partners) fulfill regulatory requirements
- Supports Legal in review, redline, and negotiation of contractual clauses related to client audit rights to comply with international regulatory requirements (FFIC, EBC, Bank of England, FCA, RBI, OSFI, CNBV)
Director, Regulatory & Risk Governance
Visa Inc.
01.2015 - 01.2019
- Led the Global Client Regulatory Management Program implementing policies and procedures to align with regulatory expectations
- Optimized operational efficiencies by developing tools and redefining business processes and implementing best practices to meet increased demand and achieve optimal outcomes
- Coordinated with cross-functional teams (Cybersecurity, Legal, Risk, Operational Resilience, Compliance, Privacy) to obtain responses and drive the timely fulfillment of client risk assessments
- Led client onsite audits and drove remediation/closure of any findings
- Demonstrated leadership capabilities in prioritizing team workload and managing deliverables to meet regulatory expectations of Visa's clients
- Utilized working knowledge of enterprise technology and IT domains and processes to research answers to information security assessments
- Reviewed Technical Security Requirements, SOC reports, Compliance reports, Key Controls and researched payments regulations to maintain response library and gathered supporting evidentiary artifacts to fulfill client audit/due diligence requirements
- Partnered with subject matter experts to development new responses and support the ongoing refresh of the client inquiries repository, to maintain accuracy
- Proactively researched information to understand impact and Visa's approach to comply with emerging regulations and evolving security standards (i.e.Privacy, data security, vulnerability impact).
- Provided reporting and program metrics to executive leadership
Director, Global Partner & Internal Operations
Oracle Corporation
01.2010 - 01.2014
- Proven experience driving complex technical integrations involving multiple platforms/services in fast-paced, environments to meet aggressive business objectives
- Initiated custom developed software for internal training and partner orgs (including web solutions, eCommerce, integration solutions, Event and Schedule Management solutions, Learning Paths, Training Search tools, Content Management Systems for eLearning content, HR Training Compliance email application)
- Optimized operational efficiencies to reduced man hours and redistribute head count by reengineering business processes and implementing best practices
- Supported improvement initiatives by conducting needs assessment, gaps analysis and recommending enhancement or deployment of systems to achieve business goals
- Key player in the deployment and support of corporate enterprise systems (including enterprise CRM, Siebel Sales and Marketing, Oracle eBusiness Suite, Order and Learning Management Systems (Oracle LMS), and Oracle Training Administration)
- Managed systems to support web registrations & order placement for 80,000 employees & 21,000 partners
- Directly managed 4 developers responsible for development and support of 8 custom applications for internal training team, overseeing entire project lifecycle of large to medium scale projects
Senior Manager, Global Acquisitions Lead
Oracle Corporation
01.2008 - 01.2010
- Led the global operations mergers and acquisition team, integrating business processes, services and programs into Oracle infrastructure
- Led cross-functional teams (across Global Operations, Divisional Process, finance, IT, Legal & Procurement leaders) to achieve continued day-to-day business operations during legal acquisitions of over 20 entities
- Facilitated seamless business transitions during mergers or acquisitions, ensuring minimal disruption to ongoing operations while integrating teams effectively.
- Developed and implemented comprehensive migration strategy, establishing 100-day integration plan, managing change communications and defining interim operating procedures
- Project managed a cross functional global team to meet key deliverables including the data migration of sales orders, opportunities, courses, customer and partner contracts, legacy data and the redirect of websites
- Established effective communication channels with stakeholders to ensure transparency and project alignment
- Oversaw post-integration activities during project close out including legacy system decommission and vendor contract termination
Senior Program Manager, Global Business Operations
Oracle Corporation
01.2006 - 01.2008
- Developed and delivered programs to support global and regional Services, Sales, partner channel and Delivery teams
- Led internal global implementation of CRM (Customer Relationship Management) Sales & Marketing modules
- Gathered business requirements from regional stakeholders, developed use cases, translating them into functional requirements documents
- Served as functional expert/SME to regional operations teams for several internal applications
- Directly managed team of 3 to support Workforce Development Program, Partner Operations and Primavera Partner programs and supporting systems
Senior Program Manager, Learning Programs and Technologies
Siebel Systems
01.2002 - 01.2006
- Successfully headed deployment and adoption of technology solutions to enable the learning function, including learning management systems (LMS), eLearning content
- Contributed to design, function and layout of the UI of the LMS
- Developed and delivered interactive eLearning training content embedded in CRM OnDemand product
- Education consultant to customer (British Telecom) to deploy internal learning management system
Senior Project Manager, Siebel University
Siebel Systems
01.2000 - 01.2002
- Oversaw development and deployment of a custom learning management system (LMS) and web portal to deliver online and in-class training offerings to customers, partners and employees
- Coordinated with release management to deliver creative virtual learning product on time and budget
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
Education
Communications
San Francisco State University
San Francisco, CAJournalism/General Studies -
Contra Costa College
San Pablo, CASkills
- Regulatory Exam Management
- External Assessments (PCI DSS, SOC, PCI PIN, WebTrust)
- Third Party Risk Assessments/Due Diligence
- Program Management
- Business Process Re-engineering (BPR)
- Mergers and Acquisitions
- Certified Scrum Master (CSM)
- Business Operations Professional
- Change /Transformation
- Governance/Compliance Frameworks
- Executive Presence
Proficiencies
- MS Project
- MS Office Suite
- Visio
- Archer Platform
- AuditBoard
- EBusiness Suite (Oracle/Siebel)
- Learning Management Systems (LMS)
- Customer Relationship Management (CRM)
- Order Management
- Learning Portals
- ECommerce Solutions
Certification
- Certified Scrum Master (CSM)
- Siebel Certified Business Analyst
- PMI Certified Project Management
- McKinsey Academy – Digital Learning Program (Business Strategy & Problem Solving)
Timeline
Sr Director, Regulatory & Risk Governance
Visa Inc.
01.2019 - Current
Director, Regulatory & Risk Governance
Visa Inc.
01.2015 - 01.2019
Director, Global Partner & Internal Operations
Oracle Corporation
01.2010 - 01.2014
Senior Manager, Global Acquisitions Lead
Oracle Corporation
01.2008 - 01.2010
Senior Program Manager, Global Business Operations
Oracle Corporation
01.2006 - 01.2008
Senior Program Manager, Learning Programs and Technologies
Siebel Systems
01.2002 - 01.2006
Senior Project Manager, Siebel University
Siebel Systems
01.2000 - 01.2002
Communications
San Francisco State University
Journalism/General Studies -
Contra Costa College
Professional Highlights
- Led effective global programs to maintain Visa’s annual compliance with Payments industry standards (PCI DSS, SOC, PCI PIN, WebTrust) and supported successful outcomes of US Regulatory Examinations at Visa.
- Implemented effective operational processes across multiple geographies to support Visa Inc. Visa Europe and its subsidiaries to address client regulatory assurance globally.
- Managed a portfolio of several systems and programs at Oracle Corporation to support the web registrations and order placement for over 80,000 employees and 21,000 partners.
- Led the global operations mergers and acquisition team, integrating business processes, services and programs into Oracle infrastructure.
- Further led internal global implementation of Siebel CRM, Sales & Marketing modules at Oracle Corporation.
Work Preference
Desired Job Title
Sr Director, Regulatory & Risk GovernanceRegulatory Compliance ManagerTrust and Assurance Manager Governance Risk ManagerCompliance Risk ManagerWork Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Stock Options / Equity / Profit SharingCompany CultureWork-life balance401k matchPaid sick leaveHealthcare benefitsReferences
Available upon request
Professional Highlights
- Led effective global programs to maintain Visa's annual compliance with Payments industry standards (PCI DSS, SOC, PCI PIN, WebTrust) and supported successful outcomes of US Regulatory Examinations at Visa.
- Implemented effective operational processes across multiple geographies to support Visa Inc. Visa Europe and its subsidiaries to address client regulatory assurance globally.
- Managed a portfolio of several systems and programs at Oracle Corporation to support the web registrations and order placement for over 80,000 employees and 21,000 partners.
- Led the global operations mergers and acquisition team, integrating business processes, services and programs into Oracle infrastructure.
- Further led internal global implementation of Siebel CRM, Sales & Marketing modules at Oracle Corporation.
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