Latanya Whiteneir
Hyatt Regency Chicago
CHICAGO,IL
10
years of professional experience
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Work History
Room Attendant
2 Years 5 Months- Replenished linens, toiletries, and amenities for consistent guest room readiness.
- Cleaned guest rooms, bathrooms, and common areas to Hyatt Regency sanitation standards.
- Changed beds, vacuumed floors, and dusted surfaces to maintain presentation standards.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
Cashier
1 Year 2 Months- Processed customer transactions accurately using POS system and handled cash, card, and digital payments.
- Balanced cash drawer at shift close and resolved register discrepancies with precision.
- Scanned merchandise quickly while verifying prices, coupons, and promotional discounts.
- Assisted shoppers with product locations, store policies, and checkout questions.
Transaction Specialist
1 Year 5 Months- Inputted data following standard operating procedures and customer specific instructions.
- Operated high-speed imaging equipment to digitize documents efficiently.
- Executed check negotiations following detailed customer instructions.
- Updated transaction records in internal systems, maintaining precise documentation and audit-ready files.
Production Assembler
3 Years 11 Months- Led assembly line workflows to maintain consistent production quality and output.
- Increased product output by consistently meeting daily production goals and maintaining a high level of productivity.
- Verified finished products for accuracy, fit, and packaging requirements.
- Maintained organized workstations to support safety, cleanliness, and productivity.
Education
High School Diploma
Skills
Sanitation practices
Safe chemical handling
Commercial cleaning
Room inspection techniques
Guest room confidentiality
Planning and organization
Time management
Detail-oriented
Customer interaction
Guest support
Collaborative efforts
Prioritization skills
Timeline
Room Attendant
Hyatt Regency Chicago
04.2024 - 09.2026Read More
Cashier
Jewel Food Stores
01.2023 - 03.2024Read More
Transaction Specialist
JPMorgan Chase
11.2020 - 04.2022Read More
Production Assembler
Elite Staffing Inc
12.2016 - 11.2020Read More
Lindblom Technical High School
High School Diploma
Read More