Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

LaTanza Davis

Insurance Verifier
Covington,GA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems. Committed to providing personalized service and quality patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Patient Intake Representative

Arise Virtual Solutions
Melbourne, Iowa
1 2018 - Current
  • Managed high call volumes while maintaining professionalism and effectively addressing inquiries related to appointments, billing, insurance coverage, and general questions about facility''s services.
  • Served as valuable resource for both patients and colleagues alike regarding policy updates, procedure changes, and other pertinent information to maintain high level of service consistency.

Insurance Verifier

Help A Child Smile
Conyers, Georgia
06.2015 - 03.2017
  • Provides pertinent information requested from insurance companies and documents authorization details obtained from insurance companies into appropriate database.
  • Demonstrated expertise in various insurance plans, including HMOs, PPOs, and government-sponsored programs, ensuring accurate verification for diverse client populations.
  • Reviewed150patient cases and insurance coverage information per week

Rural Mail Carrier

United States Postal Service
Conyers, Georgia
08.2013 - 05.2015
  • Case, delivered and collected mail along rural route using assigned mail vehicle.
  • Enhanced customer satisfaction by providing timely and accurate mail delivery to rural areas.
  • Distributed mail to residences and businesses, delivering to approximately 450 customers per shift.

Customer Services Rep.

West at Home Corp.
San Francisco, California
04.2008 - 06.2013
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to inbound customer requests for products, services, and company information.

Education

Some College (No Degree) - Sociology

Florida Institute of Technology
Melbourne, FL
08.2019 - 05.2010

Some College (No Degree) - Sociology

Auburn University At Montgomery
Montgomery, AL
08.1994 - 05.1995

Some College (No Degree) - Social Work

Alabama A&M University
Huntsville, AL
08.1993 - 05.1994

Skills

Patient confidentiality

Data entry proficiency

Teamwork orientation

Healthcare industry understanding

Appointment Scheduling

Insurance Verification

Organizational Skills

Attention to Detail

Volunteer Experience

Girl Scouts of America

Timeline

Some College (No Degree) - Sociology

Florida Institute of Technology
08.2019 - 05.2010

Insurance Verifier

Help A Child Smile
06.2015 - 03.2017

Rural Mail Carrier

United States Postal Service
08.2013 - 05.2015

Customer Services Rep.

West at Home Corp.
04.2008 - 06.2013

Some College (No Degree) - Sociology

Auburn University At Montgomery
08.1994 - 05.1995

Some College (No Degree) - Social Work

Alabama A&M University
08.1993 - 05.1994

Patient Intake Representative

Arise Virtual Solutions
1 2018 - Current
LaTanza DavisInsurance Verifier