La'Tara Gaines
Laplace,LA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking business administration position. Offering excellent communication and good judgment. Enthusiastic business administration eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
17
17
years of professional experience
Work History
Business Owner
Tipsy Tara's Mobile Bartending Service LLC.
LaPlace , LA
04.2019 - Current
- Consulted with customers to assess needs and propose optimal solutions..
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Substitute Teacher, K-12
East St. John Preparatory Academy
Reserve , LA
09.2018 - Current
- Studied changing regional curriculums to maintain knowledge of lesson plans for short- and long-term substitute positions.
- Administered standardized assessments with strict requirements and documented information in permanent records.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Organized lesson plans using teaching software for long-term interim assignments.
- Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
- Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Assigned, explained and graded homework.
- Provided instruction for students in core subject areas.
- Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
Waitress
Applebee's Neighborhood Grill & Bar
Kenner , LA
03.2016 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Customer Service Representative
Home Depot
LaPlace , LA
06.2016 - 04.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
- Recommended products to customers, thoroughly explaining details.
Business Office Administrator
Nola Foods
New Orleans , LA
02.2014 - 05.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
Education
Associate of Applied Science - Business Administration
River Parishes Community College
Sorrento, LA05.2022
Skills
- Negotiation and Persuasion
- New Business Development
- Portfolio Management
- Customer Service
- Strategic Planning
- Budgeting and Cost Control
- Employee Motivation and Performance
- Verbal and Written Communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Business Owner
Tipsy Tara's Mobile Bartending Service LLC.
04.2019 - Current
Substitute Teacher, K-12
East St. John Preparatory Academy
09.2018 - Current
Customer Service Representative
Home Depot
06.2016 - 04.2018
Waitress
Applebee's Neighborhood Grill & Bar
03.2016 - Current
Business Office Administrator
Nola Foods
02.2014 - 05.2016
Associate of Applied Science - Business Administration
River Parishes Community College
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