Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
19
19
years of professional experience
Work History
Cafeteria Supervisor
Kipp Austin Public Schools
03.2019 - Current
Set and oversaw weekly and special event menu plans.
Directed food preparation and cooking activities to meet health and safety standards.
Reviewed monthly sales reports regularly identifying trends that resulted in actionable insights for continuous improvement.
Collaborated with school administration to address student dietary needs and preferences for menu planning purposes.
Cafeteria Specialist
KIPP
03.2018 - 03.2019
Collaborated with colleagues to develop daily menus that catered to diverse dietary needs and preferences.
Followed proper procedures for use of government-provided commodities.
Enhanced customer satisfaction by providing efficient and courteous service in a busy cafeteria setting.
Maintained high standards of cleanliness and hygiene throughout the cafeteria, adhering to food safety regulations.
Patient Care Nursing Assistant
Charlton Methodist Hospital
08.2017 - 01.2018
Assisted patients with activities of daily living, promoting independence and comfort during their stay.
Transported patients to and from all appointments such as CT scans., X-rays, etc in timely manner.
Recognized and reported abnormalities or changes in patients' health status to nursing staff.
Maintained patient privacy and confidential patient information.
Ensure HIPPA compliance.
Food Service Assistant/Catering Associate
Charlton Methodist Hospital
06.2014 - 08.2017
Delivered food trays to patients in timely manner.
Maintain knowledge of current product locations.
Consistently received a 100% rate of customer satisfaction.
Checked on patients to ensure satisfaction with each food course and beverages.
Emphasized fast, friendly customer service.
CASHIER/Customer Service Representative
Walmart
10.2004 - 06.2014
Processed refunds and exchanges in accordance with company policy.
Identified and resolved discrepancies and errors in customer accounts.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Performed cash, card and check transactions to complete customer purchases.