Hi, I’m
Latara Stewart
Denham Springs,La
Summary
I have developed essential management and leadership skills that will enable me to progress my career in various directions. My expertise encompasses a wide range of areas, including financial management, customer service, and technology. I am proficient in graphic design, Word Perfect, Publisher, Word documents, Microsoft Word, and Excel. I am confident that I can be a valuable asset to any organization if given the chance. As a professional with high standards and a results-oriented mindset, I am well-prepared for the role of Assistant Facilities Manager. I excel in team collaboration, adapt to evolving requirements, and am known for my reliability. My skills include administrative management, scheduling, budgeting, and staff coordination, along with strong communication, problem-solving, and organizational abilities. I believe that when you put people first you get great results.
Overview
25
years of professional experience
1
Certification
Work History
Winn-Dixie
Office manager
03.2020 - Current
Job overview
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
L&R carriers
Owner/operator- bookkeeping
05.2008 - 07.2021
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Established foundational processes for business operations.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Improved team productivity by introducing innovative project management tools and techniques.
- Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Walmart
Self checkout host -customer service
07.2019 - 01.2020
Job overview
- Engaged with customers and offered assistance upon entry into store.
- Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved.
- Assisted customers with self-checkout machine operations.
- Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.
- Educated shoppers on using the self-checkout system, facilitating quicker transactions and increased adoption rates among customers.
- Assisted customers with technical issues, ensuring smooth operation of the self-checkout machines and timely resolution of problems.
- Reduced wait times for customers by effectively managing multiple self-checkout stations simultaneously.
- Enhanced customer satisfaction by efficiently handling self-checkout transactions and addressing concerns promptly.
Winn-Dixie
Service Department Manager -cash office front end manager
05.2014 - 04.2018
Job overview
- Promoted a safety-conscious culture within the department, leading to a decrease in workplace accidents and injuries.
- Implemented regular team-building activities, fostering camaraderie and boosting overall job satisfaction within the department.
- Conducted regular evaluations of employee performance, providing constructive feedback that facilitated professional growth within the organization.
- Reduced employee turnover by providing ongoing training, mentoring, and fostering a positive work environment.
- Oversaw recruitment efforts for the service department, selecting highly skilled technicians who contributed positively to the team dynamic.
- Demonstrated strong leadership skills by motivating employees through recognition programs and fostering an atmosphere conducive to collaboration among teammates.
- Analyzed service reports to identify areas of improvement.
- Met with customers to discuss service needs and offer available solutions.
- Hired, trained and supervised team of service staff members to meet business goals.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Monitored cash drawers in 8 checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
West
Scheduled pick up's and deliveries,Tracked packages & Filed complaints
02.2007 - 02.2008
Dirty Dirty Promotions
Owner/Operator- Promoted coming artist,Organized all events & I've given counseling on their images.
03.2003 - 05.2005
Big In Smalls Renovation & Remodeling
Owner/Operator Accounts Receivable - Taking all orders over the phone or In the home.
07.2001 - 03.2003
Crescent City connection Family Helpers
Helped in the health care of handicapped & Elderly did everything that they required of me and things they could not do.
01.2000 - 12.2002
Education
Hallmark College of Aeronautics, San Antonio, TX
Associate Degree from Applied Science Airframe/Powerplant Technology
01.2007
Career Center, Marrero, LA
Certificate from Graphic & Designing
01.2000
John Ehret High School, Marrero, LA
Diploma
01.2000
Skills
- Customer service
- Office management
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Bookkeeping
- Payroll and budgeting
- Clerical support
- Account reconciliation
- Financial tracking
- Staff training
- Office management software
Accomplishments
- I used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised a team of 30 staff members.
References
- Lisa Brown-Thompson, Marrero, LA, (225) 802-1019
- Keindra Flacks, Slidell, LA, (504) 228-0063
Certification
- National Registry of Food Safety Professionals Food Safety Manager Certification – National Registry of Food Safety Professionals.
Leadership Training
I have completed training with Winn Dixie to become a salaried manager. The training encompassed various skills, including interpreting P&L reports, resolving escalated issues with customers and employees, conducting performance evaluations, and managing interviews. Additionally, we were taught email management, such as recognizing fraudulent emails and understanding the appropriate timing for sending them. Team building and effective communication were also key components of the training. Finally, we focused on managing an entire facility independently and assisting different departments effectively as required..
Languages
English
Full Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office manager
Winn-Dixie
03.2020 - Current
Self checkout host -customer service
Walmart
07.2019 - 01.2020
Service Department Manager -cash office front end manager
Winn-Dixie
05.2014 - 04.2018
Owner/operator- bookkeeping
L&R carriers
05.2008 - 07.2021
Scheduled pick up's and deliveries,Tracked packages & Filed complaints
West
02.2007 - 02.2008
Owner/Operator- Promoted coming artist,Organized all events & I've given counseling on their images.
Dirty Dirty Promotions
03.2003 - 05.2005
Owner/Operator Accounts Receivable - Taking all orders over the phone or In the home.
Big In Smalls Renovation & Remodeling
07.2001 - 03.2003
Helped in the health care of handicapped & Elderly did everything that they required of me and things they could not do.
Crescent City connection Family Helpers
01.2000 - 12.2002
Career Center
Certificate from Graphic & Designing
John Ehret High School
Diploma
- National Registry of Food Safety Professionals Food Safety Manager Certification – National Registry of Food Safety Professionals.
Hallmark College of Aeronautics
Associate Degree from Applied Science Airframe/Powerplant Technology
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