Latara Wilson
Houston,TX
Summary
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
9
9
years of professional experience
Work History
Conservatorship Child Watch Case Manager V
Department of Family and Protective Services
06.2024 - Current
- Coordinates and evaluates case management, activities, and documentation.
- Coordinates with others to identify and ensure the provision of the specific resources, services, daily care and overall supervision needed by children in temporary emergency locations.
- Develops options, coordinates with a wide variety of entities, and implements action plans to maintain a well-functioning collaborative environment.
- Evaluates and makes recommendations for targeted changes in methods, procedures and/or documentation to improve specific elements of operations, services, and activities.
- Coordinates and evaluates transition planning to ensure continuity of care and management of risk factors.
- Participates or leads in the development of service plans and safety plans as needed for newly served youth. Updates these plans as need ed.
- Collaborates and works with caseworkers, external service providers, and management to address barriers to placement and address the needs of children and youth during transitions out of the temporary emergency services location.
- Collaborates with caseworkers, external service providers, and management to provide post-placement support as needed. Monitors the development and implementation of clients' service and treatment plans.
Family Group Decision Making Specialist
Department of Family and Protective Services
11.2023 - 06.2024
- Improved team collaboration by initiating regular strategy meetings.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Organized and conducted various meeting types with children, families, Agency, and legal teams
Family Based Safety Services Supervisor
Department of Family and Protective Services
08.2016 - 11.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- · Evaluated employee performance and coached and trained to improve weak areas.
- · Maintained compliance with company policies, objectives and communication goals.
- · Worked with management team to implement proper division of responsibilities.
- · Set overall vision and provided team leadership.
- · Developed training, task and process guidelines and communicated clear and concise directions to employees.
- · Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- · Interviewed, hired and trained new employees for production positions.
Family Based Safety Services Case Worker
Department of Family and Protective Services
08.2016 - 08.2022
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Education
Bachelor of Science - Interdisciplinary Studies; Minor in Psychology
University of Houston Downtown
Houston, TX11-2015
Skills
- Problem-solving
- Case documentation
- Active listening
- Organization and multitasking
- Documentation and reporting
- Conflict resolution
- Client advocacy
- Documentation proficiency
- Crisis intervention
- MS office
- Interdisciplinary collaboration
- Home visits and inspections
Professional Development and Training
Motivational Interviewer
* Listening Workshop training * First call resolution Supervisor training
* Data privacy training course * PESOC certification
* Sexual Harassment Courses * Customer service workshop training
* Code of Conduct I training course * Dealing with difficult personalities training
* Code of Conduct II training course * Child Abuse Prevention & Investigation Course
* Avenues for Cultivating leadership: Our ethical * Empowering families workshop
* Sex Offender Characteristics Courses * Crisis intervention courses
* Everyone’s grief is different workshop * Case management courses
* Field Training Instructor Certification * Real Estate ethics courses
* Cultural Diversity Courses * Texas crime victims’ rights and services training
* Detection & treatment of Substance Abuse * Open Meetings Act Certification
* Using PowerPoint to make dynamic presentations workshop
* Human trafficking and health professionals course
Timeline
Conservatorship Child Watch Case Manager V
Department of Family and Protective Services
06.2024 - Current
Family Group Decision Making Specialist
Department of Family and Protective Services
11.2023 - 06.2024
Family Based Safety Services Supervisor
Department of Family and Protective Services
08.2016 - 11.2023
Family Based Safety Services Case Worker
Department of Family and Protective Services
08.2016 - 08.2022
Bachelor of Science - Interdisciplinary Studies; Minor in Psychology
University of Houston Downtown
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