Versatile professional with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills. Attentive to detail with experience in coordinating projects, programs, and improvements.
Overview
15
15
years of professional experience
Work History
Accounts Billing Specialist
GPM Empire
02.2023 - 02.2024
Responsible for overseeing, entering data, calculating, and maintaining the daily sales and inventory reports for 42 company-owned fueling facility sites.
Played a key role in maintaining less than 5% outstanding receivables over 60 days while implementing a new trainers manual to increase productivity and efficiency.
Executed and met monthly team goals while enhancing productivity by 15% and improving the efficiency of tracking and recovery operations.
Reduced errors in invoicing by conducting thorough audits of account information and correcting discrepancies.
Coordinated with other departments to resolve invoicing issues, ensuring accurate billings and timely resolutions for clients.
Conducted periodic reviews of existing accounts, identifying opportunities for upselling or adjustments based on payment history and client needs.
Accounts Receivable Specialist
Internal Revenue Service, IRS
12.2018 - 03.2022
Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
Maintained accurate financial records with meticulous attention to detail in data entry and account management.
Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
Strengthened relationships with clients by maintaining open communication channels regarding invoicing and payment schedules.
Optimized revenue recovery efforts by utilizing negotiation skills in resolving complex issues related to past due invoices or disputed charges.
Administrative Support Specialist
FedEx Freight
01.2014 - 10.2018
Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
Reduced operational costs by negotiating contracts with vendors and suppliers for better pricing and terms.
Boosted team productivity by organizing workflow, assigning tasks, and monitoring performance.
Strengthened internal communication by managing correspondence, distributing information, and maintaining an updated contact database.
Assisted in the onboarding process of new team members by providing training materials, coordinating schedules, and providing support during the transition period.
Maintained a professional atmosphere within the office through effective conflict resolution techniques and consistent enforcement of company policies.
Assistant Project Coordinator
New Hope Rehabilitation Center
08.2009 - 12.2013
Improved project efficiency by streamlining communication between team members and stakeholders.
Assisted in the successful completion of projects by providing administrative support to Project Managers.
Enhanced team productivity through effective coordination of schedules, resources, and deadlines.
Ensured accurate documentation by maintaining organized project files and records.
Facilitated smooth project execution by coordinating meetings, agendas, and action items for followup.
Developed comprehensive minutes from project meetings, fostering clear communication among all parties involved.
Contributed to improved resource allocation decisions by regularly updating Project Managers on team bandwidth constraints and accomplishments.