Latarja Payne
Moorhead,MS
Summary
Qualified professional with a strong foundation in advanced management techniques and qualifications. Competent at using marketing and financial knowledge and tools to make smart decisions. With more than nine years of expertise, this enterprising leader is adept at overseeing every aspect of both new and current business operation. Extremely competent tactical and strategic decision maker with a love for meeting and surpassing client expectations. Innovative problem solver with the ability to diffuse tension and promote constructive change. Productive team leader with a track record of managing teams successfully, delivering high- quality results, and team motivation. Uses exceptional communication abilities to establish connections that are trustworthy and meaningful as well as community involvement.
Overview
9
9
years of professional experience
Work History
Store Manager
Dollar General
06.2015 - 01.2024
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control, and store opening and closing procedures.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Completed audits and risk assessments to achieve regulatory compliance.
Project Manager, Data Management
TFS Construction
12.2017 - 03.2019
- Developed and maintained courteous and effective working relationships.
- Carried out system builds, reviews and general administration to consistently maximize platform potential
- Gained extensive knowledge in data entry, analysis and reporting.
- Learned and adapted quickly to new technology and software applications.
- Integrated new business systems swiftly and accurately, building momentum for technical project opportunities.
- Managed office phone lines and desk top phones, enabling high-performing conference and meeting room technologies
Museum Assistant
Charles H. Templeton Music Museum
09.2015 - 05.2017
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Established positive relationships with tour members through fun and engaging conversation.
- Developed engaging and informative scripts, guiding tour members through attractions.
- Worked closely with management staff to create new and lucrative tours.
Education
Bachelor of Science - Business Administration
Mississippi State University
Starkville, MS05.2019
Skills
- Inventory Control
- Outstanding Customer Service
- Team Leadership
- Sales Management
- Conflict Resolution Skills
- Planning and Development
- Time Management
- Analytical Thinking
- Proficient in Microsoft Office
- Community Relations
- Client Relationship Management
- Cash Audits/Handling
Timeline
Project Manager, Data Management
TFS Construction
12.2017 - 03.2019
Museum Assistant
Charles H. Templeton Music Museum
09.2015 - 05.2017
Store Manager
Dollar General
06.2015 - 01.2024
Bachelor of Science - Business Administration
Mississippi State University