Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

LATARRA RAGLAND

Richmond,VA

Summary

Experienced healthcare professional seeking a challenging position to utilize acquired skills. Demonstrates excellent leadership and strong team player qualities, able to work independently and cohesively in a professional environment. Robust background in patient care with extensive experience assisting healthcare teams. Skills include patient monitoring, basic medical procedures, and maintaining sanitary environments. Reliable and adaptable team player focused on achieving optimal results and enhancing patient well-being. Effective communicator with a compassionate approach to patient interactions and care.

Overview

29
29
years of professional experience

Work History

Direct Support Staff Member

Always Blossom
06.2023 - Current
  • Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
  • Assisted clients with daily living tasks for increased autonomy and satisfaction.
  • Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
  • Provided transportation assistance as needed, enabling clients to access appointments, resources, or recreational activities safely.
  • Improved client well-being by providing emotional support and fostering strong relationships.

Patient Care Nursing Assistant

Promedica Arden Courts
12.2021 - 07.2023
  • Assisted patients with activities of daily living, promoting independence and comfort during their stay.
  • Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
  • Supported nursing staff by accurately obtaining and recording vital signs, promptly notifying nurses of any abnormal results.
  • Facilitated patient transfers, positioning, and mobility using proper body mechanics to prevent injury and ensure comfort.
  • Demonstrated adaptability in rapidly changing situations, responding promptly to unforeseen patient needs or requests from the nursing staff.
  • Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
  • Maintained a safe and clean environment for patients by adhering to strict infection control protocols and regular room sanitization procedures.

Caregiver

Sherronda- GNelle
02.2020 - 05.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Direct Support Staff Member

N Du Time Group Home
10.2021 - 04.2022
  • Provided transportation assistance as needed, enabling clients to access appointments, resources, or recreational activities safely.
  • Assisted clients with daily living tasks for increased autonomy and satisfaction.
  • Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
  • Improved client well-being by providing emotional support and fostering strong relationships.
  • Guided clients in building essential life skills such as budgeting, cooking, cleaning, and self-care routines for increased selfreliance.

PCA/Care Assistant

Calrice Jordan C/o Loraine Jordan
08.2015 - 04.2019
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Prevented bedsores through regular repositioning and skin assessments of at-risk patients.

PCA

Shore HomeCare Services
03.2015 - 11.2018
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.

Office Clerk

J. Jones & Associates
01.2002 - 01.2005
  • Processed claims and arranged travel
  • Coordinated district meeting, filed and answered switchboard, processed account payables and account receivables

Behavior Health Counselor Assistant

VTCC
01.2000 - 01.2002
  • Therapeutically assist patients with social and daily living skills
  • Assist in implementing treatment plans for patients, performed first aid if needed for minor injuries and supervised patient outings
  • Supervised patient visits with families

Receptionist

Trolley Square Apartments
01.1998 - 01.2000
  • Answer multiple telephone lines, arrange appointments to view apartments and file various reports
  • Review and process incoming and outgoing mail
  • Overseeing of incoming and outgoing guest and packages
  • Assured that building locations were secure and within all fire regulations

PLL/ TAMMS Clerk

Army National Guard
01.1996 - 01.2000
  • Responsible for ordering, shipping, and receiving supplies needed to perform daily maintenance on vehicles
  • Update files and records with incoming and outgoing shipments
  • Dispatch truck drivers to specified locations

Education

Certificate of Completion - CNA

Kingdom Medical Institute
Chesterfield, VA
10-2021

Certification - Medical Billing and Insurance Coding

United Education Institute
Morrow, Georgia
06.2010

American Sign Language -

J. Sergeant Reynolds Community College
Richmond, Virginia
01.2003

Virginia Commonwealth University
Richmond, Virginia
01.2000

U.S. Army National Guard
Richmond, Virginia
01.2000

Skills

  • HIPAA
  • Medical Terminology
  • CMS-1500 HCFA Claim Form
  • Insurance Verification
  • EOB Process
  • CPR Certification
  • Typing Skills
  • Data Entry
  • Customer Service
  • Organizational Skills
  • A/R Collections
  • 10-Key Skills
  • Sign Language
  • Medical Laws and Ethics
  • Microsoft Office
  • Medical Manager
  • Med-Easy
  • Medi-Soft
  • Internet Browser
  • First aid and CPR
  • Problem-solving
  • Safety awareness
  • Behavioral support
  • Transportation assistance
  • Meal preparation
  • Client confidentiality
  • Daily living support

References

Available upon request

Timeline

Direct Support Staff Member

Always Blossom
06.2023 - Current

Patient Care Nursing Assistant

Promedica Arden Courts
12.2021 - 07.2023

Direct Support Staff Member

N Du Time Group Home
10.2021 - 04.2022

Caregiver

Sherronda- GNelle
02.2020 - 05.2023

PCA/Care Assistant

Calrice Jordan C/o Loraine Jordan
08.2015 - 04.2019

PCA

Shore HomeCare Services
03.2015 - 11.2018

Office Clerk

J. Jones & Associates
01.2002 - 01.2005

Behavior Health Counselor Assistant

VTCC
01.2000 - 01.2002

Receptionist

Trolley Square Apartments
01.1998 - 01.2000

PLL/ TAMMS Clerk

Army National Guard
01.1996 - 01.2000

Certification - Medical Billing and Insurance Coding

United Education Institute

American Sign Language -

J. Sergeant Reynolds Community College

Virginia Commonwealth University

U.S. Army National Guard

Certificate of Completion - CNA

Kingdom Medical Institute

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