Danieya Brooks

Proven Customer Service Representative with a track record of resolving high-stress situations and enhancing customer loyalty at Professional Travel. Demonstrates exceptional problem-solving and active listening skills, coupled with computer proficiency and a knack for exceeding performance metrics. Recognized for outstanding service delivery and commitment to excellence, fostering repeat business and customer satisfaction. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.