- Experimenting with different creative mediums, like oil paint, pen & ink, and spray paint, to expand skills and techniques
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Crafting and DIY Projects
- I enjoy helping others and giving back to the community
- Participating in local clean-up initiatives
- I enjoy cooking for friends and family gatherings
- Drawing and Painting
- Watching Movies and TV Shows
Latarsha Brown
Gaffney,SC
Summary
Experienced in environmental monitoring, debris removal oversight, and ensuring regulatory compliance. Achieves desired outcomes in changing circumstances. Extensive knowledge of environmental safety protocols and excels in project coordination. Also experienced in handling customer inquiries and resolving issues within the financial literacy industry. Knowledgeable and dedicated customer service professional with extensive experience in financial management/credit repair industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specializes in quality, speed, and process optimization. Articulate, energetic, and results-oriented with a strong passion for developing relationships, cultivating partnerships, and growing businesses.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Debris Monitor
DerbrisTech
11.2024 - Current
- Supported professional development within the team by providing ongoing feedback on individual performance metrics related to debris monitoring tasks.
- Improved debris disposal processes, resulting in a more organized and efficient workflow.
- Established strong relationships with community leaders, fostering trust and cooperation during challenging times of crisis recovery efforts.
- Conducted thorough assessments of damaged properties, ensuring accurate classification and prioritization of clean-up needs.
- Reduced cleanup timelines for disaster-affected areas through efficient monitoring and reporting.
- Facilitated cross-functional collaboration between departments involved in disaster response initiatives, improving overall effectiveness of remediation activities.
- Managed approximately 16 trucks & trailers loading up and dropping off debris
Executive Admin
LLB Enterprises
01.2015 - Current
- My key responsibilities were to oversee scheduling, the unloading of trucks, and prepare bank deposits
- Focus on employee retention
- Train new hirers, walk them through all their job duties, prepare them for success
- Mark off all successfully completed training quizzes
- Perform day to day executive administrator tasks for key executives through virtual administration tasks
- Perform specific front office tasks, such as: answering phones, sorting mail, enter payroll, make sure all HR documents are turned in, filed according to various insurance groups
- Assist all area supervisors with their specific area documents, separate them by store
- Create spreadsheets for month-to-month projections, payroll hours allotted, total sales, loss or gains, develop employee recognition sheet, create letters of recognition for all employees
- Assist clients, customer follow-up and handle all customer support questions as necessary
- Draft and compose messages, contact all clients with updates and changes to their programs, services and orders
- Handle all day-to-day functions for the Senior Regional Vice President
- Organizing, coordinating vendors, establishing locations, obtaining all necessary permits, insurance required to host events
- Receive all payments from vendors, manage and maintain the staffing, pay all staff on the assigned dates
- Schedule and coordinate zoom meetings, schedule group meetings, find new locations to be discipled, go in meet with key leaders in the community, to introduce the discipleship program
- Bring together leaders from across the city, county, state and country to build a body of discipled believers for our Lord Jesus Christ
- Keep track of all organizational dues, separate them into city leaders, state leaders and regional leaders
- Make sure each location has received the proper materials needed for the classes to be taught
- I educate people on the various areas of credit, teach them how to read their credit file, understand the key areas that make up the credit file and what affects it
- Championed cross-functional collaboration with diverse teams to drive strategic growth.
- Led project teams through transitions to minimize disruption and ensure continuity.
- Managed approximately 30-50 churches in the Southeastern division of the organization on a daily basis.
Regional Coordinator for Southeastern Division
Godhead Prayer Ministry Global
03.2019 - 11.2021
- Schedule and coordinate zoom meetings, schedule group meetings, find new locations to be discipled, go in meet with key leaders in the community, to introduce the discipleship program
- Bring together leaders from across the city, county, state and country to build a body of discipled believers for our Lord Jesus Christ
- Keep track of all organizational dues, separate them into city leaders, state leaders and regional leaders
- Make sure each location has received the proper materials needed for the classes to be taught
Salon Manager
Smart Styles
08.2010 - 03.2015
- Manage and oversee a crew of 4 stylist while actively interviewing to hirer 3 more to complete our team of 8 total (including myself).
- Duties of creating crew schedules by using the forecasting system within our POS system.
- Order restock of products, train and set up all crew meetings and group continual education classes for the entire salon staff.
- Focus on customer retention, while reaching our monthly retail sales goals.
1st Assistant Manager
McDonalds
05.2002 - 07.2009
- Receive merchandise, price all items in accordance with inventory spreadsheet
- Assist all customers as needed
- Check all customers on the POS Machine
- Using various methods of payment such as: Cash, Visa, Mastercard, Amex, Discover, Google Pay and other methods of payment
- Open the registers, close out the registers, open and close the store
- Familiar with sale projections and forecasting for staffing
Shift Leader
McDonalds
03.1994 - 04.2002
Education
Associate of Science - Business Administration And Management
Cleveland Community College
Shelby, NC06-2013
Skills
- GPS navigation
- Debris classification
- Debris identification
- Mentoring
- Teamwork and collaboration
- Team management
- Multitasking
- Time management
- Problem-solving
- Customer service
- Cross-functional coordination
- Training facilitation
Accomplishments
- Achieved Outstanding Contributor Award by completing Effective Management Training course with accuracy and efficiency.
- Achieved Outstanding Contributor Award by completing 100% with accuracy and efficiency.
- Achieved Customer Retention through effectively helping with customer complaints.
Certification
- Georgia Driver's License
- NC State Board of Cosmetology License
- CRC Software Certification Credit Repair Cloud 2023 May
Interests
Achieved Outstanding Contributor Award in Advance Shift Management
While attending the Florida Regional East Division Management 3 Day Training Sessions Held in Tampa Florida, we were challenged to compete in an activity set for 1st assistant managers who were preparing to become store managers. We had to complete several task that challenge our ability to function, use critical thinking, oversee, and manage a high volume restaurant at peak times.
Timeline
Debris Monitor
DerbrisTech
11.2024 - Current
Regional Coordinator for Southeastern Division
Godhead Prayer Ministry Global
03.2019 - 11.2021
Executive Admin
LLB Enterprises
01.2015 - Current
Salon Manager
Smart Styles
08.2010 - 03.2015
1st Assistant Manager
McDonalds
05.2002 - 07.2009
Shift Leader
McDonalds
03.1994 - 04.2002
- Georgia Driver's License
- NC State Board of Cosmetology License
- CRC Software Certification Credit Repair Cloud 2023 May
Associate of Science - Business Administration And Management
Cleveland Community College
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