Latarsha Isaac
Brooklyn,NY
Summary
Proven track record in enhancing client wellness and safety, demonstrated during tenure at NYSOPWDDSO. Expert in compassionate caregiving and efficient in medication administration, excel in fast-paced environments, showcasing exceptional relationship-building and clear communication skills. Achieved significant improvements in client quality of life through dedicated support and behavioral management. Attentive DSA passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational, and conflict management skills. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level OFFICE AIDE position. Ready to help team achieve company goals. Attentive OFFICE AIDE passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational, and conflict management skills.
Overview
25
25
years of professional experience
Work History
Direct Support Professional
NYSOPWDDSO
02.2011 - 09.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Direct Support Professional
NYSOPWDDSO
04.2004 - 01.2009
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Clerk/Typist
Temp Agency/NYS
08.2003 - 02.2004
- Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
- Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within department.
- Improved document organization by efficiently managing electronic and paper filing systems.
- Developed strong relationships with vendors, ensuring timely deliveries and addressing any issues or discrepancies that arose during transactions.
- Accurately typed 40 words per minute with no errors.
Administrative Assistant/Office Manager
URBANPATHWAYS INC.
01.1997 - 08.2001
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Administrative Assistant
H.J. MEYERS INVESTMENT BANKER
03.1995 - 01.1997
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Clerk/Typist
Temp Agency/NYC HRA
05.1991 - 02.1995
- Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
- Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.
- Improved document organization by efficiently managing electronic and paper filing systems.
- Ensured timely delivery of correspondence by managing outgoing mail, reducing delays in communication with clients and partners.
Education
CERTIFICATE - CERTIFICATE IN BANKING AND BANK TELLER
CASHIER TRAINING INSTITUTE
Manhattan, NY03.1991
High School Diploma -
WASHINGTON IRVING HIGH SCHOOL
Manhattan, NY06.1989
Skills
- Appointment Scheduling
- Report Generation
- Fast Learner
- Relationship Building
- Clear Communication
- Progress Tracking
- Word Processing
- Records Maintenance
- Meeting planning
Timeline
Direct Support Professional
NYSOPWDDSO
02.2011 - 09.2016
Direct Support Professional
NYSOPWDDSO
04.2004 - 01.2009
Clerk/Typist
Temp Agency/NYS
08.2003 - 02.2004
Administrative Assistant/Office Manager
URBANPATHWAYS INC.
01.1997 - 08.2001
Administrative Assistant
H.J. MEYERS INVESTMENT BANKER
03.1995 - 01.1997
Clerk/Typist
Temp Agency/NYC HRA
05.1991 - 02.1995
CERTIFICATE - CERTIFICATE IN BANKING AND BANK TELLER
CASHIER TRAINING INSTITUTE
High School Diploma -
WASHINGTON IRVING HIGH SCHOOL
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