Summary
Overview
Work History
Education
Skills
Timeline
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Latarsha Tucker

Gautier,MS

Summary

Outgoing lead cashier dedicated to building effective teams through careful training, mentoring and coaching. Detail-oriented and motivational trainer with several years of related experience. Outstanding record of drawer accuracy and customer service. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

16
16
years of professional experience

Work History

Lead Cashier

Dollar General
Moss Point, MS
06.2024 - Current
  • Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
  • Helped with purchases and signed customers up for rewards program.
  • Answered customers' questions and provided information on store procedures or policies.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Ensured accuracy of all transactions by verifying prices, quantities, discounts.
  • Responsible for opening and closing registers accurately according to established procedures.
  • Monitored team performance on an ongoing basis to ensure adherence to standards.

Cashier

Smokeys Tobacco Shop
Vancleave, MS
02.2024 - Current
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Answered customer questions and provided store information.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Stocked shelves with merchandise when needed.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.

Assistant Store Manager

Circle K
Ocean Springs, MS
04.2020 - 01.2024
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
  • Coached and developed store associates through formal and informal interactions.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Implemented successful business strategies to increase revenue and target new markets.

Independent Field Rep

Survey.com
Boston, MA
09.2017 - 07.2019
  • Inspected locations for safety hazards or potential risks prior to conducting field work.
  • Recognized security risks to properly handle situations.
  • Resolved customer complaints quickly and efficiently.
  • Replenished and arranged items to maintain appearance.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

Housekeeper

Riverchase Village
Gautier, MS
01.2009 - 04.2016
  • Emptied trash receptacles throughout the property.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.

Cashier

Jerry Lee's
Gautier, MS
08.2010 - 11.2012
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Education

High School Diploma -

Hillcrest High School
Evergreen, AL
05-1994

Skills

  • Cashier training
  • Credit and cash transactions
  • Manager support
  • Hospitality and accommodation
  • Staff mentoring
  • Accountability
  • Team building
  • Customer assistance
  • Cash drawer reconciliation
  • Upselling strategies
  • POS system operation
  • Training and mentoring

Timeline

Lead Cashier

Dollar General
06.2024 - Current

Cashier

Smokeys Tobacco Shop
02.2024 - Current

Assistant Store Manager

Circle K
04.2020 - 01.2024

Independent Field Rep

Survey.com
09.2017 - 07.2019

Cashier

Jerry Lee's
08.2010 - 11.2012

Housekeeper

Riverchase Village
01.2009 - 04.2016

High School Diploma -

Hillcrest High School

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Latarsha Tucker