Latarsher Allen
Desoto ,TX
Summary
Experienced Operations Director proficient in managing ICF-IID/HCS operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams. Proactive and focused on continuous operational improvement to drive business growth and revenue generation.
Overview
16
16
years of professional experience
Work History
Regional Director of Operations
Daybreak Community Services
Ft. Worth, TX
01.2024 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Cultivated interpersonal skills by building positive relationships with others.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated leadership of complex projects and business acumen.
- Developed and executed strategic plans to achieve organizational growth and increased revenue.
- Established performance metrics to evaluate team progress, ensuring alignment with organizational goals.
Area Director of Operations
Daybreak Inc
04.2015 - Current
- Improves operational efficiency by streamlining processes and implementing new systems.
- Manages cross-functional teams for successful project outcomes and increased department productivity.
- Promotes a culture of excellence by fostering strong teams focused on delivering exceptional results in all aspects of operations.
- Oversees day-to-day production activities in accordance with business objectives.
- Monitors budget and utilize operational resources.
- Mentors and coaches team members to foster productive and engaging work environment.
- Builds and maintains collaborative relationships with the Local authority, community professionals, and acute and long-term care facilities to increase and maintain census
- Develops strategic plans to drive revenue growth, reduce costs, and improve overall business performance.
- Provides leadership in crisis situations, effectively addressing issues and guiding teams toward resolution.
Program Coordinator
Daybreak Inc.
04.2011 - 05.2015
- Facilitated monthly meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Provided exceptional customer service to program participants and families through prompt response times and attentive assistance with inquiries or concerns.
- Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
QIDP
Daybreak Inc.
04.2008 - 04.2011
- Developed, implemented, and monitored Individual Program Plans
- Compiled data from central and unit records to prepare statistical reports
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
Bachelor of Science - Therapeutic Recreation
Grambling State University
Grambling, LASkills
- Time Management
- Problem Solving
- Adaptability and Flexibility
- Risk Mitigation
- Strategic Planning and Execution
- Budgeting and Forecasting
- Quality Assurance
- Employee Engagement
- Business Acumen
- Staff Development
- Regulatory Compliance
- Team Leadership
Timeline
Regional Director of Operations
Daybreak Community Services
01.2024 - Current
Area Director of Operations
Daybreak Inc
04.2015 - Current
Program Coordinator
Daybreak Inc.
04.2011 - 05.2015
QIDP
Daybreak Inc.
04.2008 - 04.2011
Bachelor of Science - Therapeutic Recreation
Grambling State University
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