Latascha Abdul-Rahman
Phoenix,AZ
Summary
Independent Merchandising Coordinator desiring a position, that requires a broad mix of skills to utilize my expertise in merchandising, recognizing trends, communication, and creativity, offering training and development while showcasing exceptional customer service. Authorized to work in the US for any employer
Overview
24
24
years of professional experience
Work History
Merchandise Coordinator
Retail Assistance Corporation
05.2024 - Current
- Coordinated merchandise planning and allocation to optimize inventory levels across multiple retail locations.
- Streamlined processes for product assortment and replenishment, enhancing overall operational efficiency.
- Managed relationships with vendors to ensure timely delivery of products and resolve supply chain issues.
- Developed merchandising strategies that improved product visibility and enhanced customer engagement in stores.
Independent Consultant/CEO
Galmmedup by Tsharelle
11.2019 - Current
- Executes daily operations and all functions of business including outstanding customer service, personal consulting and styling for jewelry clients.
- Maintaining monthly sales projections compared to Ly. Facilitates team building exercises for growth and inclusion.
- Purchasing, merchandising, stocking inventory, displaying and selling inventory.
Independent Visual Merchandise Coordinator
Winston Retail
06.2022 - 06.2024
- Proficient in High level execution of all projects according to a planogram, sizing, stocking & filling in merchandise on the selling floor as well as relationship building.
- Responsible for maintaining a flexible schedule as a self starter I am able to maintain a high level of execution based on business needs and support for all brands represented.
- Completion daily of photography of all brands represented both before and after as well as uploading and submitting a specific detailed report.
Executive Style Merchandising Manager
Macy's
11.2022 - 08.2023
- My role is responsible for leading a team who ensures that all merchandise execution, price changes, stock level allocation and monthly execution guides are completed on a daily and weekly basis. In addition to partnering with department managers and divisional partners to ensure that the products are properly placed and driving business based on sales figures. Connections are made with store colleagues/associates thru training and people development.
Reservations Customer Service Agent
Southwest Airlines
02.2010 - 11.2019
- Identifies customer concerns and resolutions daily by demonstrating the "golden rule," as well as performs duties as a SCO/SOD.
- Operates reservation service systems, Microsoft outlook Web and multi-line phone systems.
- Completed reservations training, interviewing Southwest style and received numerous commendations from CEO for customer service.
Floating Sales Manager
New York & Company
06.2009 - 02.2010
- Provided outstanding customer service through customer interaction and selling credit tools and services.
- Supervised, delegated and assisted staff in sales performance and daily tasks.
- Responsible for recording daily/weekly/monthly sales projections to compare with Ly.
Group Sales Manager
Macy's
01.2001 - 06.2009
- Coordinated annual Gala's for Cosmetics, Men's & Women's Fragrances, trunk shows for Fine Jewelry, seasonal Fashion shows Junior's and Children's as well as Lingerie Fit Events.
- Communicated business analysis weekly with Store Manager, Divisional Manager, Visual Manager and Cosmetics account executives. Participated quarterly in seasonal training and implemented launches for Cosmetics products, Fine Jewelry and Fashion Jewelry and Accessories. Maintained loss prevention standards successfully.
Education
Fashion Merchandising -
Cal State University Long Beach
Long Beach, CA05.1999
No Degree - Business Management
GCU
Phoenix, AZSkills
- Customer Service (10 years)
- Call Center (9 years)
- Customer Support (10 years)
- Customer Care
- Store Management Experience (10 years)
- Business Requirements (10 years)
- Google Suite (9 years)
- Business Analysis (10 years)
- Merchandising (10 years)
- Purchasing (3 years)
- Planograms (10 years)
- Loss Prevention (10 years)
- Quality Assurance (10 years)
- Requirements Gathering
- Procurement (3 years)
Languages
English
Timeline
Merchandise Coordinator
Retail Assistance Corporation
05.2024 - Current
Executive Style Merchandising Manager
Macy's
11.2022 - 08.2023
Independent Visual Merchandise Coordinator
Winston Retail
06.2022 - 06.2024
Independent Consultant/CEO
Galmmedup by Tsharelle
11.2019 - Current
Reservations Customer Service Agent
Southwest Airlines
02.2010 - 11.2019
Floating Sales Manager
New York & Company
06.2009 - 02.2010
Group Sales Manager
Macy's
01.2001 - 06.2009
Fashion Merchandising -
Cal State University Long Beach
No Degree - Business Management
GCU
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