LaTasha Armstrong
Houston,Texas
Summary
Hardworking and passionate job seeker with strong organizational skills such Problem-Solving techniques, Time management, Health Information System (HIS) and Customer service skills by showing empathy toward patients Eager to secure entry-level Patient Service Representative position. Ready to help team achieve company goals. Effectively and Accurately type 55 wpm with Data Entry skills.
Overview
7
7
years of professional experience
Work History
Associate Teacher
Houston Independent School District, HISD
10.2022 - Current
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive decision-making.
- Exceptional communication skills with students by promoting physical, academic and social development by implementing diverse classroom and outside activities.
- Applied play-based strategies to provide diverse approaches to learning.
- Educated students in foundational concepts such as shapes, numbers and letters and utilizing organizational skills of their personal records.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Records Coordinator
HARRIS CENTER
10.2019 - 10.2022
- Actively listen when receiving incoming phone calls and placed outgoing calls to assist Customers with their demographic information by verifying customers' health insurance by entering numeracy skills to assist with scheduling upcoming MD appointments
- Detail-oriented while maintaining current patient information for established and new patients to document any changes with Health Information Systems (HIS)
- Accurately maintain and enter patient information in within the Epic database, and check insurance eligibility for each patient for scheduling purposes.
- Reviewed scheduling system for needed updated demographics and consent forms for patients every 90 days to maintain accurate information,
- Provide messages or transfer calls to physicians and nurses based on patient's immediate needs,
- Maintain patient confidentiality per policy and procedures once a patient enters Health Information System ( HIS).
- Provides Excellent written and Oral skills when entering patient information into microsoft word, excel and providing clerical skills to complete documentation .
REHAB CLINICIAN
HARRIS CENTER
08.2016 - 10.2019
- Advocated on behalf of Mental Health Adults in regards to discussing medical concerns, Complete Recovery Plan every 180 days based upon clients progress, or immediate needs for change.
- Prepared and maintained records and case files ,typed 55 wpm ,detailing clients' personal and eligibility information, services provided and relevant correspondence.
- Coordinated community resources and secured referrals within agency or from local resources.
- Assisted individuals with addressing disabilities and developing career plans to enter the workforce .
- Managed each client caseload by locating and understanding of filing systems accurately for in office audits,
Education
MASTER OF ARTS - Human Service
Capella University
Minneapolis, MNBACHELOR OF SOCIAL WORK -
Southern University At New Orleans
New Orleans, LASkills
- Detail Oriented
- Decision-Making
- Exceptional Communication Skills
- Numeracy Skills
- Medical Records
- Qmsoftware Receivables Management
- Understanding Of Filing Systems
- Organizational Skills
- Microsoft Word
- Clerical Skills
- Excel
- Computer Literate
Timeline
Associate Teacher
Houston Independent School District, HISD
10.2022 - Current
Records Coordinator
HARRIS CENTER
10.2019 - 10.2022
REHAB CLINICIAN
HARRIS CENTER
08.2016 - 10.2019
MASTER OF ARTS - Human Service
Capella University
BACHELOR OF SOCIAL WORK -
Southern University At New Orleans
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