Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Latasha Barron

Sacramento,CA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Golden One Credit Union
Sacramento, CA
01.2022 - 10.2023
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.

Sales Associate

New York & Company
Sacramento, CA
03.2017 - 02.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

High School Diploma -

Grant High School
Sacramento, CA
06-1998

Skills

  • Call Center Operations
  • Computer Proficiency
  • Payment Processing
  • Tactful and diplomatic
  • Dispute Resolution
  • Microsoft Office

References

References available upon request.

Timeline

Customer Service Representative

Golden One Credit Union
01.2022 - 10.2023

Sales Associate

New York & Company
03.2017 - 02.2020

High School Diploma -

Grant High School

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Latasha Barron