Latasha Bolds
Louisville,KY
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Certified Nursing Assistant
Parkway Medical Health and Rehabilitation
- Led CAN training program and conducted classes for prospective CNAs, Oversee the training of several students annually
Patient Care Technician
UofL Hospital
09.2023 - Current
- Unit coordinator, Making consult call up to the doctor, Vitals and weights, Patient care, Bed bath and showers, Toileting, Assign patients to a room, Answer phones, Floor assignments
Administrator Specialist
Division of Parole and Probation
05.2023 - Current
- Answering phone, Filing, email, scanning court information into the computer, assign offenders to a probation officer, updating files
Benefits Specialist
PharmaCord
03.2023 - 05.2023
- Assists employees regarding benefits claim issues and plan changes, Distributes all benefits enrollment materials and determines eligibility, Enrolls employees with carriers and process life status changes
Tasker Dispatch
DHL
08.2022 - 03.2023
- Put orders in the computer, Assign work for the forklift drivers to pick or load, Send out emails when load is ready for pick up, Answer phones, Filing, print labels for orders
Certified Pharmacy Technician
KnippeRx
08.2022 - 03.2023
- Refill medication, Enrollment, Renewal application customer service answering phones, Schedule Deliveries and appointment, Inbound calls, Outbound calls to doctors office of missing information needed for pt
Customer Service Representative
Spectrum business billing dept
04.2020 - 10.2022
- Take payments, Port numbers over, Put in for missing/misapplied payments, Rates/ remove services, Consult/ answering questions, Inbound calls, Managed customer accounts, Resolved customer issues, Worked in the inbound call center, Handled reservations, Greeted customers, Booked appointments for clients, Collected and documented orders, Responded to inquiries and issues, Conducted customer service surveys
Customer Service Representative, Relief Manager
Public Storage
11.2019 - 04.2020
- Answering phones, answering questions, making payments calls, making reservations, cleaning units, cleaning office, taking payment
Certified Nursing Assistant
Jewish Hospital Downtown
01.2016 - 08.2018
- Unit coordinator answer phone, bathing, clothing, feeding, making beds etc discharge patients faxing paperwork
Driver/Operator
First Transit
03.2014 - 08.2016
- Picking up and dropping off people to anywhere they needed to go door to door service picking up paperwork or packages taking it back to company and delivery
Certified Nursing Assistant
Georgetown Medical Health
06.2012 - 03.2014
- Led CAN training program and conducted classes for prospective CNAs, Oversee the training of several students annually
Certified Nursing Assistant
Summerfield Health and Rehabilitation
04.2009 - 06.2012
- Recorded patient's temperature, pulse and blood pressure, Assisted patients with daily functions, Monitored fluid intake and output levels, Ensured safety and well-being of parents and feeding, Transported Patients to and from different departments, Assisted patients with bathing, dressing, hygiene and grooming, Completed all daily living tasks to enhance the quality of life of elderly patients
Education
Certification - Patient Care Assistance
National College
Louisville, KYCertification - Pharmacy Technology
Knipperx
Louisville, KyDiploma -
Liberty High School
Louisville, Ky05.2001
Skills
- Supporting personal needs
- Care plan implementation
- Patient Assessments
- Documenting behaviors
- Bedside manner
- Injury Prevention
- Problem-Solving
- Patient Care Technician/Assistant
- Blood Sugar Monitoring
- Empathy and Compassionate Care
- Nonviolent Crisis Intervention
- Excellent Communication
- Bathing Assistance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- CAP - Certified Administrative Professional
Timeline
Patient Care Technician
UofL Hospital
09.2023 - Current
Administrator Specialist
Division of Parole and Probation
05.2023 - Current
Benefits Specialist
PharmaCord
03.2023 - 05.2023
Tasker Dispatch
DHL
08.2022 - 03.2023
Certified Pharmacy Technician
KnippeRx
08.2022 - 03.2023
Customer Service Representative
Spectrum business billing dept
04.2020 - 10.2022
Customer Service Representative, Relief Manager
Public Storage
11.2019 - 04.2020
Certified Nursing Assistant
Jewish Hospital Downtown
01.2016 - 08.2018
Driver/Operator
First Transit
03.2014 - 08.2016
Certified Nursing Assistant
Georgetown Medical Health
06.2012 - 03.2014
Certified Nursing Assistant
Summerfield Health and Rehabilitation
04.2009 - 06.2012
Certified Nursing Assistant
Parkway Medical Health and Rehabilitation
Certification - Patient Care Assistance
National College
Certification - Pharmacy Technology
Knipperx
Diploma -
Liberty High School