LATASHA BRYANT
Raleigh,United States
Summary
Adept at fostering positive relationships and delivering exceptional customer service, I leveraged my communication and problem-solving skills at Charles Warren Presents to enhance project efficiency and team management. Organized administrative assistant offering solid skills in research, leadership, and making sound judgement in a fast-paced environment. My background in inventory management and data entry, combined with a proven track record of multitasking, has consistently driven successful outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Charles Warren Presents
Raleigh, NC
03.2024 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Handled confidential documents in an organized fashion according to established protocol.
- Developed project plans for various tasks assigned by upper management.
- Monitored progress on projects assigned by upper management.
Residential House Cleaner Manager
Greenway Residential
Cary, NC
10.2023 - 03.2024
- Swept, vacuumed and mopped hardwood floors.
- Dusted furniture, fixtures, window sills, baseboards and other surfaces.
- Cleaned interior windows and wiped down blinds.
- Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
- Polished mirrors and chrome fixtures.
- Washed walls and ceilings as needed.
- Emptied trash cans in all rooms of the house.
- Changed linens on beds as requested by clients.
- Vacuumed carpets and upholstered furniture.
- Cleaned kitchen appliances such as stoves, refrigerators and microwaves.
- Scrubbed kitchen counters, cabinets and backsplashes.
- Wiped down exterior doors and door frames.
- Maintained a safe working environment by using appropriate cleaning supplies.
- Notified management of any necessary repairs or replacements.
- Provided feedback on customer service issues to management team.
- Designed and developed training materials for new employees in the organization.
Dining Associate II
Novant Health New Hanover Regional Medical Center
Wilmington, United States
04.2023 - 12.2023
- Develop and maintain strong rapport with patients and their families to ensure a positive dining experience
- Implement innovative strategies to improve the dining experience for patients and visitors
- Monitor and address any dietary restrictions or special requests from patients and their families
- Assist in implementing and maintaining a quality control system to ensure high standards of food quality and safety in accordance with industry regulations and guidelines
- Coordinate with the healthcare team to ensure appropriate diet modifications for patients with specific medical conditions
- Ensure timely delivery of meals to patients and visitors in accordance with their dietary restrictions and preferences
- Maintain cleanliness and sanitation standards in the dining area and kitchen to ensure a safe and healthy environment for patients and their families
- Process and key all purchases at the cashier for members of the hospital, employees, patients, family members, and visitors
- Greet patients, family members, and visitors of each individual patient verifying all required information and assist with any problems or concerns
- Perform inventory according to dining guidelines and requirements
- Assist all visitors and members directing them to the appropriate point of contact
- Stock, prepare, coordinate, and deliver all food according to the standards, strict time deliveries for each patient
- Demonstrate Accountability by participating in all educational trainings for quality improvement for the company's advancement and the patient's health
Professional Dance Artist/Recruiter
Xcel Talent Agency
Atlanta, United States
06.2011 - 04.2023
- Develop and maintain relationships with dance schools, studios, and performance companies to recruit talented dancers for the agency's roster
- Communicate clearly all ways, listen, observe, adapt quickly
- Coordinate and attend auditions and casting calls for artists
- Perform thorough research with industry professionals to identify emerging trends in dance and talent
- Keep daily and weekly records of rehearsals beginning and ending times, performances, per diem received, and contracts signed
- Answer phones and perform other clerical duties when contacted by a team member to complete paperwork in a timely manner for jobs
- Voluntarily market and promote the agency's roster and attract potential clients and opportunities
- Stay updated on current dance trends and industry trends to enhance training and performance skills that reflects the latest styles and techniques
- Collaborate with co-workers, agency, and team to get the job done giving top performance every time
- Ensure all interactions are professional, polite and genuine
- Work well under pressure, using good sound judgement to unexpected changes
Student Guide/Teacher Assistant
GAMSEC
Greensboro, United States
06.2010 - 07.2011
- Assist students in navigating the school curriculum and provide guidance on academic and career choices based on their interests and goals
- Assist in creating engaging and interactive learning materials for students
- Organize and facilitate workshops for students on study skills, time management, and test-taking strategies for math and science
- Assist in organizing and facilitating extracurricular activities and events to enhance students' overall learning experience and personal development
- Assist students in developing effective study habits and techniques
- Collaborate with other teachers to develop and implement innovative teaching methods and strategies that align with the school's curriculum and goals
- Provide one-on-one academic support to students, including tutoring and additional instruction, to help them succeed in their courses
Sales Associate
Forever 21
Greensboro, United States
11.2010 - 06.2011
- Identify trends and provide feedback to management to improve sales strategies and maximize revenue
- Greet and welcome customers, offering assistance and delivering excellent customer service
- Cashier duties of counting money, completing transactions, and answering calls
- Develop and maintain excellent product knowledge to provide accurate and helpful information to customers
- Collaborate with visual merchandisers to create attractive displays and ensure merchandise is properly showcased
- Assist customers in finding the perfect outfit or accessory based on their individual style and preferences
- Conduct market research to identify potential customer needs and preferences
- Assist in inventory management by conducting regular stock checks and ensuring accurate recording of merchandise
- Build and maintain strong relationships with customers to enhance customer loyalty and drive repeat business
- Maintain dressings rooms and assist with making sure that the store preserves its first visual presentation
Cashier
Party City
Greensboro, United States
05.2010 - 11.2010
- Provide excellent customer service by assisting customers with their purchase decisions and answering any questions they may have about products or promotions
- Maintaining a friendly and positive attitude towards customers to ensure a pleasant shopping experience and increase customer satisfaction
- Process and handle cash and credit transactions accurately and efficiently
- Handling cash transactions accurately and efficiently, including processing payments, issuing receipts, and providing change
- Maintain a clean and organized cashier station to ensure a professional and inviting appearance for customers
- Provide prompt and courteous service to customers, ensuring their needs are met and any issues are resolved in a timely manner
- Ensure compliance with company policies and procedures regarding cash handling and customer transactions
- Locate items for customers both in store, online, and at other locations
- Ensure shelves are stocked, perform floor inventory, report back to manager
Server/Hostess
Perkins Restaurant & Bakery
Raleigh, United States
06.2009 - 01.2010
- Providing exceptional customer service to ensure a positive dining experience and encourage repeat business
- Assisting in training new servers/hostesses to ensure they are knowledgeable about menu items, service procedures, and customer service standards
- Building and maintaining positive relationships with guests to enhance their dining experience and promote customer loyalty
- Maintaining a clean and organized workspace to ensure a safe and efficient work environment
- Taking initiative to anticipate guests' needs and provide them with exceptional service
- Implementing upselling techniques to increase sales and maximize revenue
- Communicate, and listen clearly to correctly take orders in the exact way requested by customers
- Coordinating with kitchen staff to ensure timely and accurate delivery of food orders to customers
- Bust tables, and clean area using company's sanitation techniques to properly welcome the next guest
- Greet and welcome each guest, take names and number of guests, ensure to rotate the seating chart, and sit guests in requested area
Department Manager
JC Penney
Greensboro, United States
05.2008 - 06.2009
- Develop and implement strategies to increase sales and profitability in the department
- Provide training and development opportunities for department employees to improve their skills and enhance productivity
- Lead and motivate a team of sales associates to achieve sales goals and deliver exceptional customer service
- Analyze market trends and customer preferences to identify new product opportunities and make recommendations for department inventory
- Implement innovative promotional activities to attract new customers and increase customer loyalty
- Collaborate with the visual merchandising team to create attractive and engaging store displays that drive customer traffic and increase sales
- Identify and analyze customer feedback to identify areas for improvement and implement strategies to enhance customer satisfaction
Education
Nursing -
North Carolina Agricultural & Technical State University
Greensboro, NC06.2011
Diploma - Mathematics
Millbrook High School
Raleigh, NC06.2007
Skills
- Communication skills
- Customer service
- Rapport building
- Attention to detail
- Inventory management
- Typing
- Data Entry
- Helping People
- Filing
- Research
- Problem-solving
- Confidential document control
- Highly organized
- Multitasking and prioritization
- Scheduling
Phone - Number
9847770522
Affiliations
- Nursing program awarded
- Mentorship Leader - Facilitated peer mentoring programs to enhance student engagement and academic success in college, and also for dancers in the Atlanta dance community for success in the industry
- Talent Management
- Dance Instructor- Instructed at multiple studios all over the world
- Design clothes
Certification
- BLS Certification
Timeline
Administrative Assistant
Charles Warren Presents
03.2024 - Current
Residential House Cleaner Manager
Greenway Residential
10.2023 - 03.2024
Dining Associate II
Novant Health New Hanover Regional Medical Center
04.2023 - 12.2023
Professional Dance Artist/Recruiter
Xcel Talent Agency
06.2011 - 04.2023
Sales Associate
Forever 21
11.2010 - 06.2011
Student Guide/Teacher Assistant
GAMSEC
06.2010 - 07.2011
Cashier
Party City
05.2010 - 11.2010
Server/Hostess
Perkins Restaurant & Bakery
06.2009 - 01.2010
Department Manager
JC Penney
05.2008 - 06.2009
Nursing -
North Carolina Agricultural & Technical State University
Diploma - Mathematics
Millbrook High School
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