Summary
Overview
Work History
Education
Skills
Timeline
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LaTasha Butler

Plano,TX

Summary

Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.

Overview

18
18
years of professional experience

Work History

Office Administrative Assistant

Acrylic works
Las Vegas, NV
06.2020 - 02.2024
  • Managed incoming phone calls by promptly answering them, effectively directing callers to their desired destination, efficiently scheduling appointments and delivering helpful office information.
  • Assisted in preparing payroll and inputting data into cumulative payroll document.
  • Coordinated and scheduled meetings as well as made travel arrangements for managers or supervisors.
  • Monitored and managed office inventory, ensuring supplies were replenished and purchase orders were submitted.
  • Scanned physical documents and uploaded to encrypted databases for digital maintenance.
  • Tracked project performance data to generate reports and keep management informed of important trends.

Cashier Team Lead

Certified Budtender, Reef Dispensary
LAs Vegas, NV
05.2018 - 11.2020
  • Participates in store culture of inclusion and education of clients and co-workers
  • Work within established government regulations and guidelines
  • Demonstrates thorough knowledge and compliance of Reef Dispensary polices & procedures
  • Maintain a high level customer service through providing knowledge of product and services
  • Work to help maintain store maintenance and cleanliness
  • Maintain a professional appearance, demeanor and attitude towards co-workers and clients

Leasing Consultant

Paul Edwards Management & Consulting
LAs Vegas, NV
05.2017 - 06.2018
  • Welcomed prospective tenants and supplied details on the property.
  • Adhered to company policy by ensuring accurate completion of all paperwork
  • Completed final walkthrough, collected keys, inspected unit condition and prepared documentation for accounting purposes during move-outs.
  • Ensured accurate and up-to-date records by consistently updating resident data in the property management software system.
  • Maintained accurate records of prospective renters, applications and leases.
  • Identified opportunities for enhancing efficiency within rental operations through process improvement initiatives.
  • Handled tenant maintenance requests with promptness and efficiency.
  • Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.

Store General Manager

Budget Mobile
Las Vegas, NV
05.2011 - 03.2016
  • Completed store operational requirements by scheduling and assigning employees; following up on work results
  • Maintained store staff by recruiting, selecting, orienting, and training employees
  • Maintained store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
  • Achieved financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
  • Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
  • Ensured availability of merchandise and services by approving contracts; maintaining inventories
  • Marketed merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios
  • Protected employees and customers by providing a safe and clean store environment

RECEPTIONIST

Strategic
Salt Lake, UT
05.2009 - 08.2011
  • Welcomed visitors by greeting them, in person or on the telephone; answering or referring inquiries
  • Scheduled appointment and events, prepared office memos and general correspondences
  • Directed visitors by maintaining employee and department directories; giving instructions
  • Maintained security by following procedures; monitoring logbook; issuing visitor badges
  • Maintained telecommunication system by following manufacturer's instructions for house phone and console operation.

Collections Agent

Comcast Cable
Salt Lake City, UT
02.2006 - 03.2009
  • Prepared weekly and monthly reporting to direct supervisor
  • Prepared monthly delinquency notices
  • Processed monthly credit memos and the appropriate reporting
  • Made high volume phone calls to assigned delinquent customers
  • Managed customers on the shutdown report
  • Reconciled customer disputes as they pertain to payment of outstanding balances that are due
  • Provided excellent & considerate customer service to dealers and sales
  • Internal and External customer interface

Education

Cosmetologist/Certified -

Salt Lake Community College
06.2011

Salt Lake Community College
06.2005

Skills

  • Data Management
  • Conflict Resolution
  • Training & Development
  • Clerical Support
  • Credit and collection
  • Document Preparation
  • Scheduling and calendar management
  • Resident assistance
  • Lease Renewal
  • Property Inspections
  • Violation Resolution
  • Payment Collection

Timeline

Office Administrative Assistant

Acrylic works
06.2020 - 02.2024

Cashier Team Lead

Certified Budtender, Reef Dispensary
05.2018 - 11.2020

Leasing Consultant

Paul Edwards Management & Consulting
05.2017 - 06.2018

Store General Manager

Budget Mobile
05.2011 - 03.2016

RECEPTIONIST

Strategic
05.2009 - 08.2011

Collections Agent

Comcast Cable
02.2006 - 03.2009

Cosmetologist/Certified -

Salt Lake Community College

Salt Lake Community College

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LaTasha Butler