Summary
Overview
Work History
Education
Skills
Timeline
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LaTasha Chilton

North Las Vegas

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Customer Relations Assistant

Diamond International
10.2022 - 06.2024
  • Created engaging promotional materials as part of targeted marketing campaigns aimed at attracting new customers.
  • Implemented efficient procedures for handling customer inquiries, leading to quicker response times and increased satisfaction rates.
  • Streamlined communication processes for improved customer experience and increased loyalty.
  • Analyzed customer feedback to identify trends and make recommendations for improvements in products or services offered.
  • Enhanced customer satisfaction by promptly addressing and resolving complaints and concerns.
  • Assisted customers with product selection based on their individual needs and preferences, ultimately increasing sales revenue.

UPS Representative

United Postal Service
01.2018 - 10.2022
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
  • Collaborated with team members to achieve monthly sales targets.

Education

No Degree - Business Communications

Community College of Southern Nevada
Las Vegas, NV

High School Diploma -

Cheyenne High School
North Las Vegas, NV
06.2013

Skills

  • Call center experience
  • Teamwork and Collaboration
  • Problem-solving skills
  • Attention to Detail
  • Multitasking
  • Data Entry
  • Sales expertise
  • Order and Refund Processing

Timeline

Customer Relations Assistant

Diamond International
10.2022 - 06.2024

UPS Representative

United Postal Service
01.2018 - 10.2022

No Degree - Business Communications

Community College of Southern Nevada

High School Diploma -

Cheyenne High School

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LaTasha Chilton