Latasha Claybon
Waterloo
Summary
Determined individual aiming to secure a role in a forward-thinking company, contributing by skillfully managing accounting responsibilities, nurturing a collaborative atmosphere, and championing employee development and overall well-being.
Overview
28
28
years of professional experience
Work History
Receptionist
UnityPoint Clinic
11.2023 - Current
- Managed multi-line phone system, routing calls to appropriate departments efficiently.
- Greeted and assisted patients, ensuring a welcoming atmosphere in the reception area.
- Scheduled appointments using electronic health record (EHR) system, optimizing patient flow.
- Handled patient inquiries, providing accurate information and resolving issues promptly.
- Coordinated with medical staff to streamline patient check-in and discharge processes.
- Maintained organized filing system for medical records, enhancing accessibility and compliance.
- Trained new reception staff on procedures, fostering team collaboration and efficiency.
- Implemented process improvements for appointment scheduling, reducing wait times for patients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Human Resource Administrator
TYSON FOODS
02.2020 - 04.2023
- Handled incoming phone calls to facilitate effective customer service and support. Executed accounts payable and receivable functions, contributing to financial accuracy. Leveraged Microsoft applications for efficient management of billing and receiving processes. Oversaw billing procedures, ensuring prompt payment processing and accuracy in transactions.
Mail Carrier
UNITED STATES POST OFFICE
02.2018 - 02.2019
- Managed sorting and distribution of mail and packages to ensure timely delivery.
Management Office Clerk
STAR CONSTRUCTION
05.2016 - 04.2018
- Executed billing, packing, and invoicing operations with precision.
- Managed supply orders to maintain inventory levels.
- Contacted vendors to negotiate terms and secure supplies.
- Participated in meetings to discuss project updates and strategies.
- Typed memos to document meeting outcomes and action items.
Transfer Specialist/Customer Service
HGS
03.1998 - 03.2017
- Managed phone communications to ensure prompt response and support.
- Performed typing, filing, and data entry tasks using Microsoft Excel and other software.
- Utilized Microsoft Office Suite to maintain organized records and documents.
- Executed filing systems to enhance document retrieval efficiency.
Receptionist
WHEATON HOSPITAL
05.2016 - 03.2017
- Managed phone communications to ensure prompt responses and customer satisfaction.
- Handled billing and invoicing processes to maintain accurate financial records.
- Utilized Microsoft Excel for data analysis and reporting tasks.
- Composed memos and typed documents to support team operations.
- Facilitated meetings to coordinate project goals and updates.
Education
High School Diploma - General Studies
Hawkeye Community
Skills
- Typing at 56 wpm Microsoft applications command Excel specialization SAP functionality awareness WMS familiarity 10-key operation E-Verify administration Filing systematization Accounts payable expertise Accounts receivable expertise
Qualification Summary
I have strong knowledge in customer service, data entry, time entry and I am very dependable. I have strong knowledge with Microsoft and excel. Strong knowledge with accounts payable and accounts receivable. I can Adept at addressing multiple projects simultaneously with complete professionalism and accuracy.
Timeline
Receptionist
UnityPoint Clinic
11.2023 - Current
Human Resource Administrator
TYSON FOODS
02.2020 - 04.2023
Mail Carrier
UNITED STATES POST OFFICE
02.2018 - 02.2019
Management Office Clerk
STAR CONSTRUCTION
05.2016 - 04.2018
Receptionist
WHEATON HOSPITAL
05.2016 - 03.2017
Transfer Specialist/Customer Service
HGS
03.1998 - 03.2017
High School Diploma - General Studies
Hawkeye Community
Similar Profiles
Kristina BeckKristina Beck
Advanced Practice Registered Nurse at UnityPoint ClinicAdvanced Practice Registered Nurse at UnityPoint Clinic
Katina SchoolerKatina Schooler
Clinic Specialty Nurse-Nephrology at UnityPoint ClinicClinic Specialty Nurse-Nephrology at UnityPoint Clinic
Brandie PetersBrandie Peters
Clinic Administrator at UnityPoint ClinicClinic Administrator at UnityPoint Clinic
Rajat KhullarRajat Khullar
Supervisor at Burger PriestSupervisor at Burger Priest
Michael YakeMichael Yake
Forestry GIS Analyst at York Region – ForestryForestry GIS Analyst at York Region – Forestry